normandy farm hotel conference center - Night Auditor Resume Example

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Caleb Baker
XXX XXXX XXXXXX XXX, telford, PA 18969
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Ph: XXXXXXXXXX
Professional Summary

Friendly and enthusiastic Night Auditor with over 20 years of specialization in The Hostility field . Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Service Orientation
  • Administration and Management
  • Coordination
  • Computers and Electronics
  • Judgment and Decision Making
  • Monitoring
  • Critical Thinking
  • Complex Problem Solving
  • Active Learning
  • Education and Training
Experience
night auditor Aug 2006Present normandy farm hotel conference center bluebell, pa
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Greet, register, and assign rooms to guests of hotels or motels.
Housekeeping/night auditor trainer Oct 2005Jun 2006 normandy farm hotel conference center bluebell, pa

*Train and prepare staff to work at industry standards .Clean  and restock rooms in a timely manner.

*Train Front desk staff to the system, Balance and close out the different Departments Make sure the Hotel runs smoothly through the night.

*Prepare all reports for Department Managers.

  • Learn to operate new office technologies as they are developed and implemented.
  • Supervise other clerical staff and provide training and orientation to new staff.
housekeeping supervisor Feb 2004Apr 2005 Radison Blu phila , pa
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Plan and prepare employee work schedules.
  • Perform or assist with cleaning duties as necessary.
  • Establish and implement operational standards and procedures for the departments supervised.
night audit manager Jan 2000Apr 2004 holiday inn king of prussia king of prussia, pa
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Train and assist staff with computer usage.
night auditor Jan 1995Jan 2000 holiday inn/crowne plaza hotel phila, pa
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Plan, schedule or supervise the work of other employees.
housekeeping supervisor Mar 1991Jan 1995 holiday inn phila, pa
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Plan and prepare employee work schedules.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Instruct staff in work policies and procedures, and the use and maintenance of equipment.
Education
associate degree hotel hospitality manager: hotel hospitality May 1984 craft fashion instute phila, pa
Associate of Arts: fashion drexal university phila, pa
Community Service

Volunteer, Habitat for Humanity, 2009

Awards

Top Performer, Housekeeping Dept,Loews Hotel Phila

Employee of the Month, Holiday Inn/Crowne Plaza Hotel

Outstanding Achievement in Customer Satisfaction, 2000

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About this resume

Night Auditor FROM telford , Pennsylvania RESUME

This is a resume for a Night Auditor in telford, Pennsylvania with experience working for such companies as normandy farm hotel conference center and normandy farm hotel conference center. The grade for this resume is A and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

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School Attended
craft fashion instute