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La Quinta Inn Suites Horn Lake Southaven Area - Night Auditor Resume Example

Isdae M. Bweb
XXXX XXXXXX XXXX XXXX, Memphis, TN 38116
XXXX XXXXXX XXXX XXXX, 38116, Memphis TN
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Professional Summary

Seasoned front desk clerk with more than 10 years of experience a in fast-paced hospitality environment.  Excellent communication and organizational skills. Track record of achieving exceptional results in customer service and sales.

Skills
  • Clerical
  • Social Perceptiveness
  • Administration and Management
  • Judgment and Decision Making
  • Critical Thinking
  • Time Management
Experience
Night Auditor Jul 2009Apr 2018 La Quinta Inn & Suites Horn Lake - Southaven Area Horn Lake, MS
  • Audit daily hotel guests to balance and verify ledger entries
  • Manage an internal database with sensitive information
  • Investigate discrepancies in account collections and correct problems if needed
  • Trade room revenue, occupancy, percentages, and other front office operating statistics
  • Achieve high levels of customer service by creating a personable but professional environment while performing front desk and other clerical duties
Childcare Provider Jan 2008Aug 2011 Miss Sadie's Sunshines (Owned and Operated) Memphis, TN
  • Manage all business finances
  • Prepare daily educational and developmental activities
  • Help children develop problem solving skills
  • Create and provide USDA approved daily meal plans
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues
Executive Housekeeping Manager Jun 2006Jan 2008 Drury Inn & Suites Memphis Southaven Horn Lake, MS
  • Organize, supervise, and coordinate the work of housekeeping staff on day to day basis
  • Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests
  • Prepare duty rosters and supervise the discipline and conduct of staff
  • Recruit new employees and train them properly
  • Maintain regular inventory by approval of supply requisitions for housekeeping and maintain stock and cost control procedures for all materials
Guest Service Agent Mar 2004Jun 2006 Drury Inn & Suites Memphis Southaven Horn Lake, MS
  • Greet and welcome guests checking in and arrange for the collection and storage of their luggage
  • Improved any issues guests might've had by paying close attention to their needs, apologizing in an empathetic manner and fixing the problem
  • Promote the products and services of the hotel for maximum flow of cash ensuring better business growth
  • Receive, store, or deliver luggage or mail
  • Direct guests and service personnel to appropriate departments and ensure proper channels are maintained in communication and personnel interaction from an entry point perspective
Education
Bachelor of Arts: Psychology (In Progress) Christian Brothers University Memphis, TN
  • GPA 3.5.
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Resume Details

This is a real resume for a Night Auditor in Memphis, Tennessee with experience working for such companies as La Quinta Inn Suites Horn Lake Southaven Area, Miss Sadies Sunshines Owned And Operated, Drury Inn Suites Memphis Southaven. This is one of the hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

Previous Companies:

  • La Quinta Inn Suites Horn Lake Southaven Area
  • Miss Sadies Sunshines Owned and Operated
  • Drury Inn Suites Memphis Southaven

Previous Job Positions:

  • Night Auditor
  • Childcare Provider
  • Executive Housekeeping Manager
  • Guest Service Agent

Schools:

  • Christian Brothers University

Level of Education:

  • Bachelor of Arts

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