Hotel Indigo - Night Auditor Resume Example

Love this resume? Build your own now

Grayson Parker
XXXX XXXXXXX XX, Jacksonville, FL 32277
Professional Summary

Service-oriented Sales Manager with 10 + years background in Hospitality Management .

  • Sales and Marketing
  • Customer and Personal Service
  • Speaking
  • Time Management
  • Administration and Management
  • Complex Problem Solving
  • Coordination
Night Auditor Jul 2014Jul 2015 Hotel Indigo
  • I firmly believe that to be successful you have to anticipate ones needs" I was responsible for taking reservations, registering guest and answering all calls from outside the hotel and calls from the guests.
  • Used Opera to run and settle the cash and bank deposits.
  • Micros to process the credit card transactions and organize the report for the hotel manager.
  • Checked the deposits and make sure that it is synchronized with their cash and credit reports.
  • Preparing check-out reports for those guests who are leaving is also their duty.
  • Dealing with any complaints the guest may have during the night and finds solution.
  • I conform to the complaints at the most favorable time at the same time respecting the guest.
Front Office Manager May 2011Jan 2013 Hilton Garden Inn Jacksonville/Airport Jacksonville, Fl
  • Greet and register guests.
  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Monitor the revenue activity of the hotel or facility.
  • Train staff members.
  • Collect payments and record data pertaining to funds and expenditures.
  • Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
  • Coordinate front-office activities of hotels or motels, and resolve problems.
Guest Service Supervisor/Sales Manager May 2011Jan 2013 Wingate By Wyndham Jacksonville, Fl
  • Hospitality promoted within) Responsible for all day to day Sales operation to include all accounts.
  • I detailed out all weddings from the room blocks to the menu details.
  • Training of new employees Responsible for scheduling all Staff meetings along with being the communicator between Sales and Operations.
  • Responsible for all functions and groups.
  • Responsible for all day to day Front Desk operations to include registration and departure Ensure guest satisfaction.
Proud Mom Oct 2010May 2011 Stayed Home Jacksonville , FL
  • During this period I had a son and chose to take a break from the hospitality industry.
  • Meanwhile still maintaining all the professional relationships I have formed along the way.
Sales Coordinator Jun 2007Sep 2009 Hilton Garden Inn PonteVedra
  • Responsible for all day to day Sales operations to include all S.M.E.R.F accounts.
  • I detailed out all weddings from the room blocks to the menu details.
  • Ensure guest satisfaction Maintain inventory for all Trade Shows and Expos Training of new employees Responsible for scheduling all Staff meetings along with being the communicator between Sales and Operations.
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
High School Diploma : Basic May 2002 Fletcher Senior High School Neptune Beach, FL

People also search for

Remote Answering Service Operator

Myrtle Beach ,South Carolina

Grayson Parker

Companies Worked For:

Prompt Anserphone , Personal Touch Communications

JobTitles Held:

Remote Answering Service Operator , Answering Service Operator

Warehouse Employee

Flushing ,Michigan

Ava Rogers

Companies Worked For:

Martin Brower , Gestamp North America

JobTitles Held:

Warehouse Employee , Production Associate

Guest Service Agent

Oxon Hill ,Maryland

Isaiah Edwards

Companies Worked For:

Beacon Hotel & Corporate Quarters , Hampton Inn & Suites

JobTitles Held:

Guest Service Agent , Night Auditor

Reservations Coordinator

Bowie ,Maryland

Scarlett Watson

Companies Worked For:

Twelve & K Hotel , Aloft National Harbor

JobTitles Held:

Reservations Coordinator , Guest Service Agent

resume flower ad

About this resume

Night Auditor FROM Jacksonville , Florida RESUME

This is a resume for a Night Auditor in Jacksonville, Florida with experience working for such companies as Hotel Indigo and Hilton Garden Inn Jacksonville. The grade for this resume is 0 and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

School Attended
Fletcher Senior High School