Homewood Suites - Night Auditor Resume Example

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XXXX XXXXX XXXX XXX XXX X , GRAND CANE , LA 71032 | (H) XXXXX XXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Zoe Jenkins
Summary

Accomplished and energetic hard worker  with a solid history of achievement in Customer Service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise including, Making customers feel valued, welcomed and accepted. 

Skills
  • Customer and Personal Service
  • Speaking
  • Active Listening
  • Critical Thinking
  • Active Learning
  • Time Management
  • Clerical
  • Administration and Management
  •  Accounting Software (Peachtree, Quickbooks, etc) 
  •  Internet Browser (Internet Explorer, Firefox, etc) 
  •  Peripheral Devices (Scanners, Printers, etc) 
  •  Personal Computers 
  • Word Processing Software (Word, WordPerfect, etc) Language Skills English Driver's License Class C - Standard Driver's License 
Experience
Night Auditor, Front Desk Clerk 02/2015 to 11/2015
Homewood Suites Austin, TX
  • Use computers for various applications, such as database management or word processing.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Deposit guests' valuables in hotel safes or safe-deposit boxes.
  • Plan, schedule or supervise the work of other employees.
  • Date-stamp, sort, and rack incoming mail and messages.
  • Arrange tours, taxis, or restaurant reservations for customers.
Office Secretary 07/2014 to 02/2015
Dr. Pampe Austin, TX
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Complete insurance or other claim forms.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Maintain medical records, technical library, or correspondence files.
  • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
  • Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
Sales Managers 05/2004 to 01/2014
Austin American Statesman Bastrop, TX
  • Deliver merchandise and collect payment.
  • Write and record orders for merchandise or enter orders into computers.
  • Answer questions about product features and benefits.
  • Circulate among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services.
  • Stock carts or stands.
Education
High School Diploma: May 2004 Bastrop High School - Bastrop, Texas

GPA 3.4

Minor in Teaching

Double major in Nursing

Student Scholar Athlete

Certifications
Medical Assistant

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About this resume

Night Auditor FROM GRAND CANE , Louisiana RESUME

This is a resume for a Night Auditor in GRAND CANE, Louisiana with experience working for such companies as Homewood Suites and Dr Pampe. The grade for this resume is 0 and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

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School Attended
Bastrop High School