Holiday Inn Express Suites - Night Auditor Resume Example

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Ellie Russell
North Charleston, SC 29406
Professional Summary

Goal-oriented Front Desk dedicated to high levels of customer satisfaction and meeting aggressive business goals. [Out Going] and Self Motive with  specialized knowledge in Front Desk and Housekeeping.I have many years in the hotel business and enjoy working with customers from different areas.


  • Customer and Personal Service
  • Active Listening
  • Computers and Electronics
  • Judgment and Decision Making
  • Critical Thinking
  • Telecommunications
  • Customer and Personal Service
Night Auditor Oct 2015Present Holiday Inn Express Suites North Charleston, SC
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Housekeeping Supervisor Oct 2013Sep 2015 Suburban Extended Stay North Charleston, S. Inspection of stay over rooms daily.
Inspection of check out rooms,made sure all Items in the room were in good condition .Report any damage items to maintenance .Wash and fold linen for housekeeper.Input clean rooms into system .Assist with bed bug check also.
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Inspect work performed to ensure that it meets specifications and established standards.
Director of Housekeeping Aug 2008Sep 2013 Best Western Plus Inn Suite North Charleston, Sc
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.Assign rooms to all housekeeper.Inspection of checkout and stay over daily.Order supplies for the Housekeeping department.
Human resources assistant May 2004Jun 2008 Ramada North Charleston, S.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Compute wages and deductions, and enter data into computers.
  • Process and issue employee paychecks and statements of earnings and deductions.
  • Keep track of leave time, such as vacation, personal, and sick leave, for employees.
  • Complete time sheets showing employees' arrival and departure times.
  • Conduct verifications of employment.
GED: Business Jun 1998 Sarah J Hale High School Brooklyn , NY
Pre Employment Training May 1997 New York Works New York, NY
Business Mar 1995 La Garudia Queens, NY

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About this resume

Night Auditor FROM North Charleston , South Carolina RESUME

This is a resume for a Night Auditor in North Charleston, South Carolina with experience working for such companies as Holiday Inn Express Suites and Suburban Extended Stay. The grade for this resume is 0 and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

School Attended
Sarah J Hale High School