Holiday Inn Express - Night Auditor Resume Example

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XXX XXXXXX XXXXXX, CANA, VA 24317
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Lucas Martin
Professional Summary

Service-oriented Professional with excellent communication and time management skills. Handles tasks with accuracy and efficiency.Goal-oriented and dedicated to high levels of customer satisfaction. Focused on meeting aggressive business goals.Superb customer service and a passion for exceeding sales goals. Ability to relate to diverse clients and close high-dollar sales.Friendly and enthusiastic  Able to learn new tasks quickly and proficiently. Represents establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Critical Thinking
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Judgment and Decision Making
  • Time Management
  • Computers and Electronics
  • Instructing
  • Service Orientation
  • Microsoft, PowerPoint,Word Processors
  • Typist 40-45 wpm
Experience
Night Auditor May 2014Present Holiday Inn Express Lafayette, LA
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Make and confirm reservations.
  • Issue room keys
  • Compute bills, collect payments, and make change for guests.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Frond Desk Clerk Jul 2013May 2014 Clarion Inn Hotel Lafayette, LA
  • Contact housekeeping or maintenance staff when guests report problems.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Greet, register, and assign rooms to guests of hotel
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts,
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Plan, schedule or supervise the work of other employees.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Date-stamp, sort, and rack incoming mail and messages.
Substitute teacher Aug 2012May 2013 Lafayette Parish School Board Lafayette, LA
  • Confer with other staff members to plan lessons, following approved curricula.
  • Observe and evaluate students' performance, behavior.
  • Organize and display students' work in a manner appropriate for their perceptual skills.
  • Organize and supervise games or other recreational activities to promote physical, mental, or social development.
  • Perform administrative duties, such as assisting in school libraries, hall or cafeteria monitoring, or bus loading or unloading.
  • Control the inventory or distribution of classroom equipment, materials, or supplies.
  • Encourage students to explore learning opportunities or persevere with challenging tasks to prepare them for later grades.
  • Establish and communicate clear objectives for all lessons, units, and projects to students.
  • Establish and enforce rules for behavior and procedures for maintaining order among students.
  • Instruct and monitor students in the use and care of equipment or materials to prevent injuries and damage.
  • Teach socially acceptable behavior, employing techniques such as behavior modification or positive reinforcement.
Education
Associates of Social Science : Behavior Science Dec 2015 South Louisiana Community College Lafayette, LA
High School Diploma : General May 2009 Northside High School Lafayette, LA

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About this resume

Night Auditor FROM CANA , Virginia RESUME

This is a resume for a Night Auditor in CANA, Virginia with experience working for such companies as Holiday Inn Express and Clarion Inn Hotel. The grade for this resume is 0 and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

Dude
School Attended
South Louisiana Community College