Hilton Fort Worth - Night Auditor Resume Example

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Allison Flores
Professional Summary:

Accomplished and energetic night auditor with a solid history of achievement in guest service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, pbx operator and auditing.

Service-oriented night auditor with 10 year background in hotel business. Core competencies include answer multi phone lines, Input wakeup calls for guest and escort non-guest off property when tresspasing as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

  • Customer and Personal Service
  • English Language
  • Speaking
  • Active Listening
  • Computers and Electronics
  • Mathematics
  • Judgment and Decision Making
  • Monitoring
  • Writing
  • Telecommunications
Night Auditor Mar 2005Present Hilton Fort Worth FORT WORTH, TX
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Housekeeping Nov 2005Aug 2006 Catholic Charties FORT WORTH, TX
  • Sort, count, and mark clean linens and store them in linen closets.
  • Move and arrange furniture and turn mattresses.
  • Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
  • Plan menus and cook and serve meals and refreshments following employer's instructions or own methods.
Telemarketing Nov 2004Feb 2005 Decision Support System FORT WORTH, TX
  • Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
High School Diploma May 1983 Dunbar High School FORT WORTH, TX

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About this resume

Night Auditor FROM Fort Worth , Texas RESUME

This is a resume for a Night Auditor in Fort Worth, Texas with experience working for such companies as Hilton Fort Worth and Catholic Charties. The grade for this resume is 0 and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

School Attended
Dunbar High School