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Grand Bohemian Hotel - Night Auditor Resume Example

Ita Ehntur
XXX XXXXXXX XXXXX, Davenport, FL 33896
XXXXXXX XXXXX
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Professional Summary

Service - oriented customer service professional with 10 year back ground in both hospitiality and restaurant industry, with the ability to build strong relationships with customers, coworkers and potential clients. Expert in administration and training others.  A Motivated leader with  strong organizational and prioritization abilities, with 6 years of leadership/management experience. As well as excellent communication an time management skills. handles tasks with accuracy and efficiency.

Skills
  • Clerical
  • Personnel and Human Resources
  • Education and Training
  • Time Management
  • Critical Thinking
  • Administration and Management
  • Customer and Personal Service
Experience::
Flood Specialist I Aug 2016Current Wright national Flood Saint Petersburg, FL
  • Process and record new insurance policies and claims.
  • Correspond with insured or agent to obtain information or inform them account status or changes.
  • Collect initial premiums and issue receipts.
  • Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  • Transcribe data to worksheet and enter data into computer for use in preparing documents and adjusting accounts.
  • Notify insurance agent and accounting department of policy cancelation.
  • Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
  • Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
Night Auditor Mar 2013Aug 2016 Grand Bohemian Hotel Orlando, fl
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Review accounts and charges with guests during the check out process.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Arrange tours, taxis, or restaurant reservations for customers.
Office assistant Jun 2015Jul 2016 Experience Kissimmee Celebration, FL
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Mail newsletters, promotional material, or other information.
  • Order and dispense supplies.
Assistant Manager Apr 2006Mar 2013 Taco Bell Orlando, fl
  • Count money and make bank deposits.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
Night Auditor Oct 2011Dec 2012 laqunita Inn &suites orlando, fl

Education
High School Diploma May 2008 Oak Ridge High Orlando, fl
Associate of Arts : Business Valencia College orlando, fl
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Resume Details

This is a real resume for a Night Auditor in Davenport, Florida with experience working for such companies as Wright National Flood, Grand Bohemian Hotel, Experience Kissimmee. This is one of the hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

Previous Companies:

  • Wright national Flood
  • Grand Bohemian Hotel
  • Experience Kissimmee

Previous Job Positions:

  • Night Auditor
  • Office Assistant
  • Assistant Manager

Schools:

  • Oak Ridge High
  • Valencia College

Level of Education:

  • High School Diploma
  • Associate of Arts

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