Embassy Suites - Night Auditor Resume Example

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Landon Campbell
Professional Summary

Customer-focused employee with a proven track record in delivering professionally and successfully, as well as, problem-solving customer-solutions and employing knowledge of task and following through.

  • Customer and Personal Service
  • Speaking
  • Active Listening
  • Administration and Management
  • Computers and Electronics
  • Judgment and Decision Making
  • Monitoring
  • Persuasion
  • Critical Thinking
  • Writing
  • Time Management
  • Active Learning
Night Auditor Aug 2012Jan 2013 Embassy Suites Fayetteville, N
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Transmit and receive messages, using telephones or telephone switchboards.
Front Desk Manager/Night Auditor Apr 2011Jan 2013 Hilton Garden Inn Fayetteville, NC
  • Managed ongoing contract negotiations with vendors, complying with company budget restrictions by obtaining favorable terms.
  • Entered new employee-banking data, managing personal information with sensitivity.
  • Improved payroll procedures to ensure on-time payment of employees and suppliers.
  • Addressed customer billing inquiries by mail, email, and phone, providing prompt response to all concerns.

  • Keep records of room availability and guests' accounts, manually or using computers.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Plan, schedule or supervise the work of other employees.
Bachelor of Science: Middle Grades Education May 1991 Fayetteville State University Fayetteville, NC
High School Diploma: General Studies Jun 1981 Reid Ross High School Fayetteville, NC

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About this resume

Night Auditor FROM Charlotte , North Carolina RESUME

This is a resume for a Night Auditor in Charlotte, North Carolina with experience working for such companies as Embassy Suites and Hilton Garden Inn. The grade for this resume is 0 and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

School Attended
Fayetteville State University