Embassy Suites - Night Auditor Resume Example

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Landon Campbell
XXXXXX XXX XXXXXX XXXX, Charlotte, NC 28205
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Ph: XXXXXXXXXXXX
Professional Summary

Customer-focused employee with a proven track record in delivering professionally and successfully, as well as, problem-solving customer-solutions and employing knowledge of task and following through.

Skills
  • Customer and Personal Service
  • Speaking
  • Active Listening
  • Administration and Management
  • Computers and Electronics
  • Judgment and Decision Making
  • Monitoring
  • Persuasion
  • Critical Thinking
  • Writing
  • Time Management
  • Active Learning
Experience
Night Auditor Aug 2012Jan 2013 Embassy Suites Fayetteville, N
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Transmit and receive messages, using telephones or telephone switchboards.
Front Desk Manager/Night Auditor Apr 2011Jan 2013 Hilton Garden Inn Fayetteville, NC
  • Managed ongoing contract negotiations with vendors, complying with company budget restrictions by obtaining favorable terms.
  • Entered new employee-banking data, managing personal information with sensitivity.
  • Improved payroll procedures to ensure on-time payment of employees and suppliers.
  • Addressed customer billing inquiries by mail, email, and phone, providing prompt response to all concerns.

  • Keep records of room availability and guests' accounts, manually or using computers.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Plan, schedule or supervise the work of other employees.
Education
Bachelor of Science: Middle Grades Education May 1991 Fayetteville State University Fayetteville, NC
High School Diploma: General Studies Jun 1981 Reid Ross High School Fayetteville, NC

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About this resume

Night Auditor FROM Charlotte , North Carolina RESUME

This is a resume for a Night Auditor in Charlotte, North Carolina with experience working for such companies as Embassy Suites and Hilton Garden Inn. The grade for this resume is 0 and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

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School Attended
Fayetteville State University