Doubletree Suites - Night Auditor Resume Example

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Ellie Russell
XXXX XXXXX XXXXXX XXX X, Indianapolis, IN 46260
Home: XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Summary
Goal-oriented Senior Branch Underwriter and Night Auditor dedicated to high levels of customer satisfaction and meeting aggressive business goals. Core competencies include leadership, strong organizational skills and with top-notch problem solving skills as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Passionate and motivated, with a drive for excellence.  

Skills
  • Judgment and Decision Making
  • Time Management
  • Education and Training
  • Critical Thinking
  • Monitoring
  • Active Listening
  • Collaboration /Team-building/Teamwork
Experience
Night Auditor 06/2014 to Present
Doubletree Suites - Carmel, IN
  • Provided excellent customer service experience for all guests during check in and/or check out process as necessary. 
  • Generated reports outlining room occupancy totals, daily transactions, revenue totals and other figures for management review.
  • Settle credit card balances through batch processing.
  • Reconcile bank deposits to what was recorded in property management systems.
  • Nightly revenue reconciliation of room, bistro, movie and all other outlet revenue sources.
  • Verify customers' credit, and establish how the customer will pay for the accommodation
  • Provided supervisory leadership to team of 7 employees. 
Senior Branch Underwriter and Account Manager 04/2007 to Present
JDByrider dba CNAC - Indianapolis, IN
  • Effective at building sound internal/external relationships to support customer and organizational goals.
  • Establish and implement policies, goals, objectives, and procedures for finance department.
  • Plan and prepare work schedules and keep records of employees' work schedules.
  • Collect accurate customer information and input into system for analyzing to help determine eligibility. 
  • Led customer interviews, in which to gather information necessary to analyze credit history, residence history and employment history. 
  • Made decisions to extend funding.  
  • Maintained <12% charge="" off="" of="" funded="">
  • Adhered to all federal and state compliance guidelines relative to retail automotive lending.
  • Maintained a portfolio size of 350 customers for on-time payments and customer concerns. 
Social worker/Case Manager 03/2002 to 11/2007
Arc Bridges/Helping Hands Case Management - Gary, Indiana
  • Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients.
  • Collaborate with counselors, physicians, and/or nurses to plan or coordinate treatment, drawing on social work experience and patient needs. 
  • Monitor, evaluate, and record client progress with respect to treatment goals through monthly, quarterly and annual meetings.
  • Modify treatment plans according to changes in client status
  • Refer patient, client, or family to community resources for housing and day program services, following through to ensure service efficacy.
  • Supervise or direct other workers who provide services to clients or patients.
  • Increase social work knowledge by reviewing current literature, conducting social research, or attending seminars, training workshops, and/or classes.
  • Counsel and aid family members to assist them in understanding, dealing with, or supporting the client.
Education
Keller Graduate School of Management- Indianapolis Campus Dec 2016 Indianapolis, IN
Masters Degree: Accounting and Financial Management Accounting Accounting and Financial Management Accounting
Indiana University Jan 2002 Gary, IN
Bachelor of Arts: Humanities Minor in Sociology.
Awards

Employee of the Year 2015, JDByrider dba CNAC 

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About this resume

Night Auditor FROM Indianapolis , Indiana RESUME

This is a resume for a Night Auditor in Indianapolis, Indiana with experience working for such companies as Doubletree Suites and JDByrider dba CNAC. The grade for this resume is 0 and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

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School Attended
Keller Graduate School of Management- Indianapolis Campus