DoubleTree Santa Fe - Night Auditor Resume Example

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Isaac Wright
XXX XXXXXXXX XXXXXX, Santa Fe, NM 87501
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Its my belief that when you offer truly outstanding customer service to your guest that you don't only ensure their return visits, that you make friendships that last for years to come.

Computer Skills

SalesPro     OnQ PM
Win PM     Opera PM    Micros POS

M3 Accounting, Kronos Payroll System Microsoft Word, Excel and PowerPoint

Experience
Night Auditor Nov 2013Present DoubleTree Santa Fe Santa Fe, NM
  • Greet, register, and assign rooms to guests of the hotel.
  • Make and confirm reservations.
  • As the Manager On Duty I would assist our guest with all comments or complaints.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Review accounts and charges with guests during the check out process.
  • Assisted with Accounts Receivable and Accounts Payable, coded and submitted invoices for payment and inquired with clients about outstanding balances.
Assistant General Manager/Night Auditor Oct 2011Nov 2013 Hyatt Place Santa Fe Santa Fe, NM
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Coded and submitted invoices for processing and payment.
  • Assisted with Accounts Receivable and Accounts Payable.
  • Placed orders for the Front Office, F&B and Housekeeping
  • Preformed inventory for the Front Desk and F&B.
  • Scheduled working hours for the Front Desk and Housekeeping.
  • Trained all new front desk employees on the Brand Standards and operations of the Hotel.
  • Assisted Sales with data entry into SalesPro.
Night Auditor Aug 2008Oct 2011 Holiday Inn Express Santa Fe, NM
  • Greet, register, and assign rooms to guests of the hotel.
  • Make and confirm reservations.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Clean and maintain lobby and common areas, such as restocking supplies.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms and telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.Review accounts and charges with guests during the check out process.
    • Record guest comments or complaints, referring customers to managers as necessary.
    • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
    Education
    High School Diploma May 2006 Capital High School Santa Fe, NM Graduated with Honors

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    About this resume

    Night Auditor FROM Santa Fe , New Mexico RESUME

    This is a resume for a Night Auditor in Santa Fe, New Mexico with experience working for such companies as DoubleTree Santa Fe and Hyatt Place Santa Fe. The grade for this resume is 0 and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

    Dude
    School Attended
    Capital High School