Country Inn and Suites - Night Auditor Resume Example

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Jonathan Evans
XXXX XXXXX XXXXXX, Saint Croix Falls, WI 54024
Ph: XXXXXXXXXXXXX
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Professional Summary

Service-oriented Front Desk Agent with a 3 1/2 year background in customer service. Core competencies include communication and organization as well as excellent computer and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Critical Thinking
  • Time Management
  • Equipment Maintenance
  • Computers and Electronics
  • Writing
Experience
Night Auditor Nov 2015Present Country Inn and Suites Forest Lake, MN
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Review accounts and charges with guests during the check out process.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Issue room keys and escort instructions to bellhops.
Kitchen Staff Sep 2013May 2015 Association Retreat Center East Farmington, WI
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Inform patrons of establishment specialties and features.
  • Assist with preparing and serving food and beverages.
  • Confer with other staff to help plan establishments' menus.
  • Plan parties or other special events and services.
General Merchandise Crew Sep 2014Dec 2014 Shopko River Falls, WI
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Inventory stock and write order slips when inventory drops to a specified level.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Perform work activities such as cleaning/organizing shelves and displays and selling merchandise.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
Crew Member Jun 2012Apr 2013 McDonald's Saint Croix Falls, WI Communicate with customers and coworkers to complete an order correctly and in a timely fashion. 
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Take and prepare to-go orders.
  • Operate cash registers to accept payments for food and beverages.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
Education
High School Diploma May 2014 Osceola High School Osceola, WI

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About this resume

Night Auditor FROM Saint Croix Falls , Wisconsin RESUME

This is a resume for a Night Auditor in Saint Croix Falls, Wisconsin with experience working for such companies as Country Inn and Suites and Association Retreat Center. The grade for this resume is 0 and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

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School Attended
Osceola High School