Hilton Garden Inn - Night auditer Resume Example

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Sebastian Green
Professional Summary
Be employed by a reputable company in a position that allows me to use my skills and excellent work history in a manner that is personally and professionally beneficial.
  • Customer and Personal Service
  • Service Orientation
  • Active Listening
  • Administration and Management
  • Coordination
  • Judgment and Decision Making
  • Monitoring
  • Critical Thinking
  • Complex Problem Solving
  • Time Management
  • Troubleshooting
  • Equipment Maintenance
Night auditer Apr 2015Present Hilton Garden Inn Council Bluffs, IA
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Plan, schedule or supervise the work of other employees.
  • Review accounts and charges with guests during the check out process.
lead customer service representative Sep 1997Present Nebraska Furniture Mart Omaha, NE
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Instruct staff on how to handle difficult and complicated customer service problems.
  • Assign employees to specific duties.
  • Help and assist with the evaluation of the staff member work performance.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Proficient with Microsoft windows, excel and POP computer system maintain good customer relations
Printer operator Apr 2010Oct 2014 First Data Omaha, NE
  • Monitor the system for equipment failure or errors in performance.
  • Respond to program error messages by finding and correcting problems or terminating the program.
  • Notify supervisor or computer maintenance technicians of equipment malfunctions.
  • Verify that paper and ink meet the specifications for a given job.
  • Change press plates, blankets, or cylinders, as required.
  • Feed paper through press cylinders and adjust feed and tension controls.
  • Load presses with paper and make necessary adjustments, according to paper size.
  • Maintain time or production records.
  • Download completed jobs to archive media so that questions can be answered or jobs replicated.
  • Direct or monitor work of press crews.
  • Monitor environmental factors, such as humidity and temperature, that may impact equipment performance and make necessary adjustments.
High School Diploma May 1996 Benson High School Omaha, NE

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About this resume

Night auditer FROM Omaha , Nebraska RESUME

This is a resume for a Night auditer in Omaha, Nebraska with experience working for such companies as Hilton Garden Inn and Nebraska Furniture Mart. The grade for this resume is 0 and is one of hundreds of Night auditer resumes available on our site for free. Use these resumes as templates to get help creating the best Night auditer resume.

School Attended
Benson High School