Hilton Garden Inn - Night auditer Resume Example

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Sebastian Green
XXXXX XXXX XXXXX XXXXX XXXXXXX XXXXX, Omaha, NE 68134
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary
Be employed by a reputable company in a position that allows me to use my skills and excellent work history in a manner that is personally and professionally beneficial.
Skills
  • Customer and Personal Service
  • Service Orientation
  • Active Listening
  • Administration and Management
  • Coordination
  • Judgment and Decision Making
  • Monitoring
  • Critical Thinking
  • Complex Problem Solving
  • Time Management
  • Troubleshooting
  • Equipment Maintenance
Experience
Night auditer Apr 2015Present Hilton Garden Inn Council Bluffs, IA
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Plan, schedule or supervise the work of other employees.
  • Review accounts and charges with guests during the check out process.
lead customer service representative Sep 1997Present Nebraska Furniture Mart Omaha, NE
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Instruct staff on how to handle difficult and complicated customer service problems.
  • Assign employees to specific duties.
  • Help and assist with the evaluation of the staff member work performance.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Proficient with Microsoft windows, excel and POP computer system maintain good customer relations
Printer operator Apr 2010Oct 2014 First Data Omaha, NE
  • Monitor the system for equipment failure or errors in performance.
  • Respond to program error messages by finding and correcting problems or terminating the program.
  • Notify supervisor or computer maintenance technicians of equipment malfunctions.
  • Verify that paper and ink meet the specifications for a given job.
  • Change press plates, blankets, or cylinders, as required.
  • Feed paper through press cylinders and adjust feed and tension controls.
  • Load presses with paper and make necessary adjustments, according to paper size.
  • Maintain time or production records.
  • Download completed jobs to archive media so that questions can be answered or jobs replicated.
  • Direct or monitor work of press crews.
  • Monitor environmental factors, such as humidity and temperature, that may impact equipment performance and make necessary adjustments.
Education
High School Diploma May 1996 Benson High School Omaha, NE

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About this resume

Night auditer FROM Omaha , Nebraska RESUME

This is a resume for a Night auditer in Omaha, Nebraska with experience working for such companies as Hilton Garden Inn and Nebraska Furniture Mart. The grade for this resume is 0 and is one of hundreds of Night auditer resumes available on our site for free. Use these resumes as templates to get help creating the best Night auditer resume.

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School Attended
Benson High School