Chumash Casino Resort - Night Audit/ Guest Service Agent Resume Example

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Olivia Sanchez
XXX XX XX XXXXXX XXXXXX , Santa Maria , CA 93454
Home: XXXXXXXXXXXXX - XXXXXXXXXXXXXXXXXXXX
Professional Summary

Guest Service Agent, proficient in Microsoft Office and database applications; passionate
and motivated with a drive for excellence. Outstanding communication, time
management and customer service skills.   
Skills
  • Credit card handling. Proficiency in software systems: Microsoft Office, database applications
  • Cash handling experience.
  • Attention to details. 
  • Strong organizational skills. 
  • Excellent verbal and written communication.
  • Phone Etiquette.
  • Assume additional duties when necessary.
  • Complete task efficiently before deadlines.
  • Work well with guests, team members, and the general public, while providing a positive attitude.
  • Provided exceptional hospitality services.
  • Able to work independently and under pressure.
  • Excellent interpersonal skills with demonstrated patience, tact, and respect. 
Experience
06/2014 to Present
Night Audit/ Guest Service Agent Chumash Casino Resort - Santa Ynez, CA
  • Credit Card: reversals, routing, rate limits, end of day reports and adjustment forms.
  • Understand principles of auditing, balancing, and closing out accounts.
  • Provided excellent hospitality services.
  • Performed cashier related functions like posting charges to guest accounts, paid out's, currency exchange.
  • Coordinated room status updates.
03/2013 to 06/2014
Custodial Technician/Custodian chumash Casino Resort - Santa Ynez, CA
  • Managed time, while performing task.
  • Recorded when and where chemicals were used.
  • Organized supplies.Mechanical knowledge.
  • Maintained sanitary environment.
Education
06/2012
High School Diploma:
Santa Maria High School - Santa Maria, CA
Associate of Science: In progress Allan Hancock College - Santa Maria, CA
Awards
· Hospitality Services: Chumash
Casino
 2013-2014 
· Scholarship Awards: Allan Hancock
College 
2012-2013
· Honor roll: Allan Hancock College 2012
· Honor roll: Santa Maria High
School
2011-2012          
                                                                                                                                                           

People also search for

Night Audit/ Guest Service Agent

Santa Maria ,California

Olivia Sanchez

Companies Worked For:

Chumash Casino Resort , chumash Casino Resort

JobTitles Held:

Night Audit/ Guest Service Agent , Custodial Technician/Custodian

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About this resume

Night Audit/ Guest Service Agent FROM Santa Maria , California RESUME

This is a resume for a Night Audit/ Guest Service Agent in Santa Maria , California with experience working for such companies as Chumash Casino Resort and chumash Casino Resort. The grade for this resume is B and is one of hundreds of Night Audit/ Guest Service Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Night Audit/ Guest Service Agent resume.

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School Attended
Santa Maria High School