Hampton Inn - Night Audit Front Desk Agent Resume Example

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Amelia Cooper
Professional Summary
  • Customer and Personal Service
  • Speaking
  • Social Perceptiveness
  • Mathematics
  • Judgment and Decision Making
  • Time Management
  • Operations Analysis
  • Sales and Marketing
Night Audit - Front Desk Agent Oct 2013Present Hampton Inn Cranberry Township, PA Accurate and detailed Night Audit including GM report, Housekeeping Report, ADR, High Balance Report, Deposit 
Logs, Service Recovery and Hilton OnQ training.
  • Greet, register, and assign rooms to guests of hotel.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
Morning Host, Remote appearances, commercial production May 1978Sep 2013 WNIR Radio Akron, OH Built morning radio show into top rated talk-comedy program in Northeast Ohio.   Experienced in program directing and producing own show....business- client relations and public interaction and public service functions.
Numerous hotel and motel sponsors and also worked with public as host and emcee at local comedy club, Funny Stop in Cuyahoga Falls, Ohio for over 25 years.
Bachelor of Arts : Pre Law, Broadcasting, English Jun 1974 Ohio University Athens, Oh Graduated Summa Cum Laude.
Also attended University of Akron School of Law for two years

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About this resume

Night Audit Front Desk Agent FROM Butler , Pennsylvania RESUME

This is a resume for a Night Audit Front Desk Agent in Butler, Pennsylvania with experience working for such companies as Hampton Inn and WNIR Radio. The grade for this resume is 0 and is one of hundreds of Night Audit Front Desk Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Night Audit Front Desk Agent resume.

School Attended
Ohio University