The Historic Plaza Hotel - Night Audit Resume Example

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Noah Smith
XXXX XXXXXXX XX
Las Vegas, NM 87701
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Manager with 4 year background in Hospitality. Core competencies include Customer Service,Coordination and Business Analysis as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Active Listening
  • Administration and Management
  • Coordination
  • Time Management
  • Instructing
  • Communications and Media
  • Operations Analysis
Experience
Night Audit Jun 2013Present The Historic Plaza Hotel Las Vegas, NM


  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Arrange tours, taxis, or restaurant reservations for customers.
Resident Assistant Aug 2011Apr 2013 NMHU Housing Las Vegas, NM
  • Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs. 
  • Develop and coordinate Monthly Events and Programs for students. 
  • Administer, coordinate, or recommend disciplinary and corrective actions.
  • Determine the need for facility maintenance and repair, and notify appropriate personnel.
  • Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
  • Make regular rounds to ensure that residents and areas are safe and secure.
  • Oversee departmental budget.
  • Make regular rounds to ensure that residents and areas are safe and secure.
  • Observe students to detect and report unusual behavior.
  • Communicate with other staff to resolve problems with individual students.
  • Assign rooms to students.
Desk Worker Aug 2010Aug 2011 NMHU Housing Las Vegas, NM
  • Check In/Out Guests of Residential Halls
  • Aid Residential Director with all Residential Hall Tasks.
  • Aid Resident Assistant with On-Campus Events.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Keep records of guests' accounts, manually or using computers.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Answer inquiries pertaining to University services, student registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Education
B.A: Business Administration May 2014 New Mexico Highlands University Las Vegas, NM President of Gamma Alpha Nu Chapter of Phi Beta Sigma Fraternity Inc. 2011-2013.
• Largest active chapter in Western Region in 2013. (12)
• Raised $2,500 resulting in New Member Intake and Chapter Membership.
• Planned and Supervised Big Brothers Big Sisters of America Halloween Party for the children. (2011-2012)
Captain of NMHU Vato Rugby RFC 2012-2014
• 2013 Led Men's Team to National Sweet 16 Tournament.
• 2014 Raised $6,000 for National Collegiate 7's Tournament
• Student of the Year 2012-2013 Nominee
• Student of the Year 2013-2014 Nominee
High School Diploma May 2006 Lake Highlands High School Dallas, TX

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About this resume

Night Audit FROM Las Vegas , New Mexico RESUME

This is a resume for a Night Audit in Las Vegas, New Mexico with experience working for such companies as The Historic Plaza Hotel and NMHU Housing. The grade for this resume is 0 and is one of hundreds of Night Audit resumes available on our site for free. Use these resumes as templates to get help creating the best Night Audit resume.

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School Attended
New Mexico Highlands University