Holiday Inn - Night Audit Resume Example

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Wyatt Scott
XXXX XX XXXXX , Portland , OR 97230 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented front desk receptionist with over nine year's background in Hospitality Field .Core competencies include great listener, task driven as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Active Listening
  • Clerical
  • Reading Comprehension
  • Social Perceptiveness
  • Writing
  • Critical Thinking
  • Judgment and Decision Making
  • Active Learning
  • Complex Problem Solving
  • Mathematics
Experience
Night Audit 07/2015 to Present
Holiday Inn Portland, OR
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or telephone switchboards.
Front Desk/Night Audit 11/2013 to 12/2014
Rivers Edge Portland, Or
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Train and assist staff with computer usage.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Review accounts and charges with guests during the check out process.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Front Desk/Night Audit 01/2011 to 11/2013
Red Lion Portland, Or
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Make and confirm reservations.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Review accounts and charges with guests during the check out process.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Prepare detailed reports on audit findings.
  • Inspect cash on hand, notes receivable and payable, negotiable securities, and canceled checks to confirm records are accurate.
  • Examine inventory to verify journal and ledger entries.
Night Audit 10/2005 to 08/2008
Avalon Hotel And Spa Portland, Or
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
Front Desk Receptionist 01/2005 to 10/2005
Governor Hotel Portland, Or
  • Process and prepare memos, correspondence, travel vouchers, or other documents.
  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  • Receive, store, or deliver luggage or mail.
  • Provide directions to guests.
  • Perform office duties on a temporary basis when needed.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Education
Hospitality And Tourism : Hospitality Jun 2004 Mt Hood Community College - Gresham , Or

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About this resume

Night Audit FROM Portland , Oregon RESUME

This is a resume for a Night Audit in Portland, Oregon with experience working for such companies as Holiday Inn and Rivers Edge. The grade for this resume is A and is one of hundreds of Night Audit resumes available on our site for free. Use these resumes as templates to get help creating the best Night Audit resume.

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School Attended
Mt Hood Community College