Hawthorn Suites - Night Audit Resume Example

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Nathan Gonzalez
XXX XXXXXXXX XXXXX, URBANA, IL 61801
XXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Summary
Seeking a position to further my goals and skills Ten plus successful years' experience in medical financial services Thirteen years in medical collections and insurance claim processing. Three years in retail management. Eight years in hotel guest services/night audit, Two years leasing and rental agent. Twenty plus years in excellent communication skills; sincere commitment to provide quality customer service.
Skills
  • Financial Counseling
  • Sales and Marketing
  •  Accounting
  • Clerical
  • Complex Problem Solving
  • Computers 
  • Customer and Personal Service
  • Medical Billing
Experience
Night Audit May 2015Present Hawthorn Suites Champaign, IL
  • Working overnight at the reception of the hotel.
  • Typically handle both the duties of the front desk agent and some of the duties of the accounting department.
  • Checking in and out guest, making reservation, handling guest concerns.
Patient Customer Service Rep Mar 2014Mar 2015 Aurora Health Care Milwaukee, Wisconsin
  • Assists doctor offices with coding and claim questions commercial insurance, work comp insurance companies, auto insurance, and third party payers with claim questions.
  • Resolving past due account and coding issues inbound and out bound calls with attorney offices on litigation's and probate accounts.
Financial Counselor/Collection Specialist Aug 2003Oct 2013 Ohiohealth Columbus, OH
  • Patient Advocate Obtaining resolutions on patients account balances.
  • Inbound and Outbound calling with patients and insurance companies Due to either no insurance and or insurance has paid and left patient with a balance.
  • Whether resolving account by financial aid, payment plans settlements or sending accounts to an outside collection agency.
  • Processing and reprocessing of claims to state and commercial insurance companies.
  • Workman Comp claims and denial, Third party billing, Auto insurance medpay billing, Inbound and outbound calls with patients and insurance companies, working with attorneys on estate matters.
  • Also interviewing patients face to face on site before appointments to qualify for hospital programs and community programs.
Financial Counselor/Collection Specialist Aug 2003Oct 2013 OhioHealth Columbus, OH
  • Patient Advocate Obtaining resolutions on patients account balances.
  • Inbound and Outbound calling with patients and insurance companies Due to either no insurance and or insurance has paid and left patient with a balance.
  • Whether resolving account by financial aid, payment plans settlements or sending accounts to an outside collection agency.
  • Processing and reprocessing of claims to state and commercial insurance companies.
  • Workman Comp claims and denial, Third party billing, Auto insurance medpay billing, Inbound and outbound calls with patients and insurance companies, working with attorneys on estate matters.
  • Also interviewing patients face to face before appointments to qualify for hospital programs and community programs.
Oct 2002Jun 2003 StratumMed Urbana, IL
  • Provider Coordinator Received calls from provider offices on claims that were denied for payment, because of coding error, wrong insurance information, timely filing or claims paid incorrectly.
  • Processing and reprocessing of claims.
Collection Specialist Jun 2001Oct 2002 Christie Clinic Champaign, Illinois
  • Out bound calls to patients to obtain resolution on past due accounts by setting up payment plans, financial aid, and or sending account to collection agencies.
  • Working estates and litigations.
  • Interviewing patients before appointments with outstanding accounts to obtain payments and copays.
Field Sales Feb 1998Jun 2001 Colwell Systems Champaign, Illinois
  • Field Sales Maintaining and supplying medical offices, hospitals with medical products and obtaining new customers.
  • Keeping track of sales and mileage.
  • Handling any concerns and problems customers may have.
Operations Manager Dec 1994Feb 1998 Cellular Page Champaign, Illinois
  • cellular and pager store with a staff of four and three outsides sales force.
  • Conducting monthly meetings, setting store and sales associate goals, inventory, ordering, payroll, bank deposits, handling customer problems with patience and being sensitive, sales and most of all customer service.
Night Auditor Jan 2016Jan 2016 Super 8 Inn Champaign, Illinois
  • Balancing of daily activities, room revenue reports, cash reports and etc; also checking in and out guest, taking reservations, accompany patients with any concerns or complaints to making sure their stay is a good one.
Guest service rep/Night Auditor Jan 2016Jan 2016 Ramada Inn Champaign, Illinois
Education
High School Diploma Jan 1980 Bueno Vista High School Charleston, WV
Some College Courses 

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About this resume

Night Audit FROM URBANA , Illinois RESUME

This is a resume for a Night Audit in URBANA, Illinois with experience working for such companies as Hawthorn Suites and Aurora Health Care. The grade for this resume is 0 and is one of hundreds of Night Audit resumes available on our site for free. Use these resumes as templates to get help creating the best Night Audit resume.

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School Attended
Bueno Vista High School