Comfort Inn - Night Audit Resume Example

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Alexa Coleman
Professional Summary

Seasoned Receptionist with more than 30 years of experience in fast-paced Office/School/Hotel environment. Excellent people and typist skills. Track record of achieving exceptional results in teaching and office positions.

  • Customer and Personal Service
  • Social Perceptiveness
  • Clerical
  • Active Listening
  • Computers and Electronics
  • Monitoring
  • Typing
Night Audit 12/2012 to 12/2015
Comfort Inn Clinton, MS
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Issue room keys and escort instructions to bellhops.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
Night Audit/Night Manager 03/2007 to 09/2012
Hampton Inn Clinton, MS
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
    • Create, maintain, and enter information into databases.
    • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
    • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
    • Complete forms in accordance with company procedures.
    • Make copies of correspondence or other printed material.
      Assistant Teacher 08/1999 to 05/2003
      Northside Elementary Clinton, MS
      • Supervise students' laboratory and clinical work.
      • Evaluate and grade students' class work, laboratory and clinic work, assignments, and papers.
      • Initiate, facilitate, and moderate classroom discussions.
      • Maintain regularly scheduled office hours to advise and assist students.
      • Participate in campus and community events.
      High School Diploma: General May 1978 Mississippi Baptist High School - Jackson, MS
      Clerical Hinds Community College - Raymond, MS

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      About this resume

      Night Audit FROM Clinton , Mississippi RESUME

      This is a resume for a Night Audit in Clinton, Mississippi with experience working for such companies as Comfort Inn and Hampton Inn. The grade for this resume is A and is one of hundreds of Night Audit resumes available on our site for free. Use these resumes as templates to get help creating the best Night Audit resume.

      School Attended
      Mississippi Baptist High School