Courtyard Marriott I85 - Night Aauditor Resume Example

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Nora Butler
XXXX XXXXXXXXX XXXX, Snellville, GA 30039 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Professional Summary

Goal-oriented Representative dedicated to high levels of customer satisfaction and meeting aggressive business goals. Friendly and enthusiasm with specialized knowledge in Night Audit and Housekeeping. 

Skills
  • Customer and Personal Service
  • Time Management
  • Active Learning
  • Judgment and Decision Making
  • Monitoring
Experience
February 2015-Present Night Aauditor Courtyard Marriott I85 | GA
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Make and confirm reservations.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Issue room keys and escort instructions to bellhops.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Record guest comments or complaints, Resolving guest issues.
December 2012-February 2015 Housekeeping | Even green Marriott | Stone Mountain, GA
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
January 2012-December 2012 Housekeeping Aide | Courtyard Marriott Downtown Atlanta | Atlanta, GA
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
Education
2008 High School Diploma: South Gwinnett High School, Snellville, GA

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About this resume

Night Aauditor FROM Snellville , Georgia RESUME

This is a resume for a Night Aauditor in Snellville, Georgia with experience working for such companies as Courtyard Marriott I85 and Even green Marriott. The grade for this resume is 0 and is one of hundreds of Night Aauditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Aauditor resume.

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School Attended
South Gwinnett High School