Brunswick News - Newspaper Courier Resume Example

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Noah Smith
XX XXXXXX XXXXX, JENNERS, PA 15546 | (H) XXXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

-Working independently and part of a team as an assistant crime analyst developing MS Excel formulations for a research report

-Writing and researching academic topics in a university setting and presenting reports to a group

-Assisting customers with product issues and developing solutions that balance the needs of the customer and the company

-Data entry operator with ten years of experience working with customer databases to ensure accuracy of submissions

Skills

-Customer service and customer resolutions -Working independently and part of a team

-Proficient in MS Excel, Word, PowerPoint and Access -Data processing accuracy

-Data entry at 70WPM -Research and report preparedness

-Time management of assigned tasks -Workplace first aid with CPR level C

Experience
Newspaper Courier 05/2016 to Present
Brunswick News Fredericton, NB

-Highly accurate in pickup and delivery to addresses

-Track record of ensuring customer account accuracy, for example, names, addresses and contact information

-Proven record of collecting customer payments

-Dedicated to a high level of accuracy and efficiency increasing customer satisfaction with deliveries 

Customer Service Representative 11/2015 to 03/2016
Atelka Inc Fredericton , NB

-Explain products or services and prices, and answer questions from customers

-Properly directed inbound customer calls to improve call flow

-Built customer loyalty by engaging in follow-up calls to fix product issues

-Facilitated customer information between management and customer service, increasing customer satisfaction

-Handle complex calls and successfully resolved customer complaints, increasing customer satisfaction with the company

Assistant Crime Analyst 06/2014 to 09/2014
Fredericton Police Force Fredericton , NB

-Created a brand new promotional video for the public showing the Fredericton Kids and Kops summer program

-Demonstrated ability to work efficiently in a command based work hierarchy

-Developed data collection formulas decreasing the time required for the crime analyst to complete a research report 

-Maintained and fine-tuned databases storing sensitive information

-Increased public safety by updating and linking public school blueprints to include photographs of the interior buildings

Data Entry Clerk 01/2002 to 06/2011
David and Henderson Ltd Saint John, NB

-Processed customer information into a database and increased volume entries by over 30% for the company

-Trained other employees in the proper entry of customer information increasing the trainees volume of customer entries

-Accurately detected fraudulent customer submissions saving the company over a thousand dollars in financial losses

Cash Office Accountant 01/2001 to 12/2001
Walmart Canada Inc Saint John, NB

-Experience in working to tight deadlines to prepare cash on hand to be securely transported at a specific time 

-Computed the daily cash balance, matching receipts and cash to a database and prevented any financial loss to the company

-High level of trust and security from management was earned in the handling of large sums of cash

Production Worker 09/1998 to 08/1999
Connors Bros. Ltd Blacks Harbour, NB

-Complete repetitive tasks over extended periods of time

-Following supervisors instructions on proper packing techniques and increased product output

-Working under little or no supervision to successfully complete the assigned tasks

-Quality control over the products being packed

Education
Bachelor of Arts: Criminology May 2015 St. Thomas University - Fredericton , NB

Minor in Sociology and English Literature

Double major in Psychology

Certificate : Business Technology - Information Systems Jun 2001 NBCC (New Brunswick Community College) - Saint John, NB

-Database design and implementation

-Website design

-Spreadsheet management

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About this resume

Newspaper Courier FROM JENNERS , Pennsylvania RESUME

This is a resume for a Newspaper Courier in JENNERS, Pennsylvania with experience working for such companies as Brunswick News and Atelka Inc. The grade for this resume is 0 and is one of hundreds of Newspaper Courier resumes available on our site for free. Use these resumes as templates to get help creating the best Newspaper Courier resume.

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School Attended
St. Thomas University