The Cheesecake Factory - New Server Trainer Resume Example

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Matthew Harris
  • XX XXXXXXXXX XX, Kenner, LA 70065
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly, enthusiastic, and service-oriented. Able to multi-task, learn new tasks quickly and proficient in growing key customer relationships. Capable of representing establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Active Listening
  • Service Orientation
  • Time Management
  • Judgment and Decision Making
  • Active Learning
  • Computers and Electronics
Experience
New Server Trainer , 06/2014 to Present
The Cheesecake Factory Metairie, LA
On board, teach and evaluate servers in training. 
Server, 08/2014 to 01/2015
The Cheesecake Factory Metairie, LA
  • Thorough knowledge of the restaurant
  • Deliver professional, courteous, and efficient service to our Guests
  • Greet Guests and build rapport by asking questions and initiating conversation
  • Offer suggestions by using suggestive selling techniques (daily specials, cocktails, appetizers, entrees, desserts, and after dinner beverages)
  • Follow the established table service procedures
  • Pre-bus and maintain tables
  • Complete assigned side work and duties
  • Present Guests their check and settle paymentPractice teamwork by helping co-workers
Hostess, 06/2014 to 08/2014
The Cheesecake Factory Metairie, LA
  • First point of contact for guest interaction.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. 
  • Greet guests and seat them at tables or in waiting areas.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Sales Associate, 10/2013 to 06/2014
Foi Boutique Metairie, LA
  • Provide excellent customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Issue receipts, refunds, credits, or change due to customers.
  • Answer phone to take and process customer orders. 
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Ticket, arrange and display merchandise to promote sales.
Camp Counselor, 06/2013 to 07/2013
St. Christopher School Summer Camp Metairie, LA
  • Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
  • Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
  • Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies.
  • Explain principles, techniques, and safety procedures to participants in recreational activities, and demonstrate use of materials and equipment.
  • 3rd-8th Graders Summer of 2013, Kindergarten- 2nd Graders Summer of 2012, Pre-School 3 and 4 year olds Summer of 2011


Education
High School Diploma: May 2013 Archbishop Chapelle High School - Metairie, LA
Field: Business Management: Southeastern Louisiana University - Hammond, LA
Expected graduation date 2018
Community Service

  • Volunteer, Ronald McDonald House Charities
  • Volunteer, Children's Hospital- New Orleans, 2014
Awards
Outstanding Achievement in Community Service: Received the Presidential Volunteer Service Award in 2013, 2012, 2011, 2010, and 2009. 

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About this resume

New Server Trainer FROM Kenner , Louisiana RESUME

This is a resume for a New Server Trainer in Kenner, Louisiana with experience working for such companies as The Cheesecake Factory and The Cheesecake Factory. The grade for this resume is 0 and is one of hundreds of New Server Trainer resumes available on our site for free. Use these resumes as templates to get help creating the best New Server Trainer resume.

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School Attended
Archbishop Chapelle High School