KrollCare - New Patient Processing Resume Example

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Chloe Torres
XXX XXXXX XXXX XXXX
Woodstock, GA 30189
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic with 15 years of specialization in Customer Service / Sales Field. Able to learn new tasks quickly and proficient in growing key customer relationships excellent communication and time management skills, handles tasks with accuracy and efficiency. Represent establishment with friendly, professional demeanor at all times. Support quality patient care and education. Looking for a position as in a fast growth company.

Skills
  • Clerical
  • Customer and Personal Service
  • Administration and Management
  • Computers and Electronics
  • Management of Personnel Resources
  • Sales and Marketing
Experience
New Patient Processing, Front Desk Dec 2014Sep 2015 KrollCare Woodstock, Ga
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, collect payment and direct them to appropriate staff.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
    • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
      • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
      • Transmit correspondence or medical records by mail, e-mail, or fax.
      • Maintain medical records, technical library, or correspondence files.
      New Patient Processor, Front Desk Sep 2013Dec 2014 Georgia Pain Physicians Canton, Ga
      • Review records for completeness, accuracy, and compliance with regulations.
      • Retrieve patient medical records for physicians, technicians, or other medical personnel.
      • Protect the security of medical records to ensure that confidentiality is maintained.
      • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
        • Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
        • Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.
        • Process patient admission or discharge documents.
        • Train medical records staff.
        • Manage the department or supervise clerical workers, directing or controlling activities of personnel in the medical records department.
        • Answer telephones and direct calls to appropriate staff.
        • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
            New Patient Processing, Front Desk Dec 2009Sep 2013 Woodstock Pain Management Woodstock, GA
            • Protect the security of medical records to ensure that confidentiality is maintained.
              • Retrieve patient medical records for physicians, technicians, or other medical personnel.
              • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
              • Release information to persons or agencies according to regulations.
              • Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
                • Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.
                • Process patient admission or discharge documents.
                  • Train medical records staff.
                    • Manage the department or supervise clerical workers, directing or controlling activities of personnel in the medical records department.
                          • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
                          • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
                            • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
                                  Sales Administrative Assistant Dec 2007Apr 2009 Alliance Flooring Woodstock, GA
                                  • Use computers for various applications, such as database management or word processing.
                                  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
                                  • Create, maintain, and enter information into databases.
                                  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
                                    • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
                                    • Complete forms in accordance with company procedures.
                                    • Maintain scheduling and event calendars.
                                    • Schedule and confirm appointments for clients, customers, or supervisors.
                                      • Locate and attach appropriate files to incoming correspondence requiring replies.
                                      • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
                                      • Arrange conference, meeting, or travel reservations for office personnel.
                                        • Provide services to customers, such as order placement or account information.
                                        • Conduct searches to find needed information, using such sources as the Internet.
                                        • Manage projects or contribute to committee or team work.
                                        • Mail newsletters, promotional material, or other information.
                                            • Prepare conference or event materials, such as flyers or invitations.
                                            Office Manager Jan 2001Jan 2007 One Price Carpet Cleaning Woodstock, GA
                                              • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
                                              • Hire and terminate clerical and administrative personnel.
                                              • Set goals and deadlines for the department.
                                              • Acquire, distribute and store supplies.
                                              • Distribute production schedules or work orders to departments.
                                              • Compile information, such as production rates and progress, materials inventories, materials used, or customer information, so that status reports can be completed.
                                              • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
                                              • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
                                                • Receive or prepare work orders.
                                                • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
                                                    • Prepare daily work and run schedules.
                                                    • Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
                                                      Education
                                                      High School Diploma May 1991 A.P. Leto High School Tampa, FL

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                                                      About this resume

                                                      New Patient Processing FROM Woodstock , Georgia RESUME

                                                      This is a resume for a New Patient Processing in Woodstock, Georgia with experience working for such companies as KrollCare and Georgia Pain Physicians. The grade for this resume is 0 and is one of hundreds of New Patient Processing resumes available on our site for free. Use these resumes as templates to get help creating the best New Patient Processing resume.

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                                                      School Attended
                                                      A.P. Leto High School