Asurion - New Hire Integration Supervisor/Customer Care Supervisor Resume Example

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Hannah Wood
XXX XXXXXXXXXXXX XX XXX, Tupelo, MS 38801
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Professional Summary
Accomplished and energetic Customer Service Supervisor,with a solid work history of achievement, who effectively motivates associates through continual guidance, direction, development and coaching.
Skills
  • Skilled Multi- Tasker Training and Development Deadline- Oriented More than 6 years of Leadership Experience High Customer Service Standards Ability to Lead Teams to Success Strong Problem Solving Ability Troubleshooting Skills    
Experience
New Hire Integration Supervisor/Customer Care Supervisor Nov 2007Present Asurion Tupelo, MS Regularly evaluate employee performance, make recommendations for improvement and handle disciplinary action when necessary. Conduct ongoing training or professional development programs to ensure employees are knowledgeable and up to speed on business operations. Also, insure proper oversight, making sure work is performed properly and in a timely manner. Quality assurance, observing employees as they interact with customers and go about their daily tasks to make sure that there are no steps being missed and that they are meeting company quality standards. I also keep my teams motivated and productive by providing feedback and encouragement. I always lend a hand in troubleshooting workplace issues when they arise. As a supervisor, I also act as a mentor as employees learn new skills and develop their own abilities. It's important to establish incentives and reward programs to recognize employees for a job well done.
Debt Collector Apr 2005Nov 2007 Franklin Collection Services Tupelo, MS Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment. Receive payments and post amounts paid to customer accounts. Advise customers of necessary actions and strategies for debt repayment. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. Locate and monitor overdue accounts, using computers and a variety of automated systems.
Education
Associate of Arts : Business May 2011 Itawamba Community College Tupelo, MS

People also search for

New Hire Integration Supervisor/Customer Care Supervisor

Tupelo ,Mississippi

Luke Young

Companies Worked For:

Asurion , Franklin Collection Services

JobTitles Held:

New Hire Integration Supervisor/Customer Care Supervisor , Debt Collector

New Hire Integration Supervisor/Customer Care Supervisor

Tupelo ,Mississippi

Hannah Wood

Companies Worked For:

Asurion , Franklin Collection Services

JobTitles Held:

New Hire Integration Supervisor/Customer Care Supervisor , Debt Collector

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About this resume

New Hire Integration Supervisor/Customer Care Supervisor FROM Tupelo , Mississippi RESUME

This is a resume for a New Hire Integration Supervisor/Customer Care Supervisor in Tupelo, Mississippi with experience working for such companies as Asurion and Franklin Collection Services. The grade for this resume is B and is one of hundreds of New Hire Integration Supervisor/Customer Care Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best New Hire Integration Supervisor/Customer Care Supervisor resume.

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School Attended
Itawamba Community College