Navy Federal Credit Union - New Accounts Clerks Resume Example

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Jaxon Turner
XXXX XXXX XXXX, SANTEE, CA 92071
Ph: XXXXXXXXXXXXX
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Professional Summary

Goal-oriented Member Service Representative dedicated to high levels of customer satisfaction and meeting aggressive business goals.

Friendly and enthusiastic. Able to learn new tasks quickly and proficient in growing key customer relationships.
Represent establishment with friendly, professional demeanor at all times.

Bi-lingual who builds and leads friendly, efficient service teams. 

Skills

Creative problem solver Quick learner

Proficient in cash handling Active Listening

Bilingual (English & Spanish) Sales and Marketing

Experience
New Accounts Clerks Sep 2007Feb 2013 Navy Federal Credit Union San Diego, CA
 Provided members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. 
  • Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Sort and file deposit slips and checks.
  • Identify transaction mistakes when debits and credits do not balance.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Obtain and process information required for the provision of services, such as opening accounts, savings plans, and loans.
  • Confer with customers in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Recommend improvements in products such as Credit Cards, and Certificates.
  • Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  • Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  • Process loan applications.
  • Interview customers to obtain information needed for opening accounts.
  • Execute wire transfers of funds.
  • Perform teller duties as required.
Data Entry Apr 2006Aug 2006 Polaris Pools San Marcos , CA
  • Maintain logs of activities and completed work.
  • Compile, sort and verify the accuracy of data before it is entered.
  • Compare data with source documents, or re-enter data in verification format to detect errors.
  • Load machines with required input or output media such as paper, cards, disks, tape or Braille media.
  • Select materials needed to complete work assignments.
  • Locate and correct data entry errors, or report them to supervisors.
Cashier May 2005Mar 2006 Arco Cardif, CA
  • Greet customers entering establishments.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Sort, count, and wrap currency and coins.
  • Stock shelves, and mark prices on shelves and items.
  • Compute and record totals of transactions.
Customer Service / Data Entry Jan 2001Apr 2005 Olaes Designs & Marketing Poway, CA
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Solicit sales of new or additional services or products.
  • Store completed documents in appropriate locations.
  • Maintain logs of activities and completed work.
Education
High School Diploma Jun 2000 Scripps Ranch High School San Diego, CA
Languages
English, Spanish

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About this resume

New Accounts Clerks FROM SANTEE , California RESUME

This is a resume for a New Accounts Clerks in SANTEE, California with experience working for such companies as Navy Federal Credit Union and Polaris Pools. The grade for this resume is 0 and is one of hundreds of New Accounts Clerks resumes available on our site for free. Use these resumes as templates to get help creating the best New Accounts Clerks resume.

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School Attended
Scripps Ranch High School