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Modesto City Schools Computer Systems - Network Technician I Resume Example

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Nora Butler
XXXX XXXX XXXXX, Modesto, CA 95358
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXX
Professional Summary:

Accomplished and energetic with a solid history of achievement in many aspects of Network and Server support. Motivated with strong organizational and prioritization abilities. 

Service-oriented with over 20 years background in Computer, Server and Network support and troubleshooting as well as excellent communication and time management skills.
Learning, growing in my job is part of the experience and I enjoy it..Taking on a challenge, researching, and making it happen is part of personal makeup.

Skills:

Active Learning and Listening, Critical Thinking, Judgment and Decision Making Customer and Personal Service, Service Orientation and Learning Strategies

Clerical, including Planning, Calendaring, Coordination, Logistics and Management of Material Resources Reading Comprehension, Complex Problem Solving, Social Perceptiveness 

Speaking,and Training  Computer and Network use, maintenance, repair and troubleshooting

Quality Control Analysis, Systems and Operations Analysis, Evaluation, Installation and Operation Monitoring Installation and configurations of VOIP phones.

Education:
General Education, Computer, Literacy, Programming, Repair and Netowork Management. Chabot, Ohlone, and Modesto Junior Colleg
A+, Network+, Training, Training the Trainer, Backup and Virus software Certification & Testing
Training and Support : Cisco, Microsoft, MacIntosh, Veritas, Commvault, Trend, Endpoint Conferences, Seminars, Webinars, Educational Events
Experience:
Network Technician I Apr 2005Present Modesto City Schools - Computer Systems, Networking Group Modesto, CA

Analyze and report network data to determine network usage, disk space availability, or server function, computer network security breaches or attempted breaches

Assist with Configuration and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.

Evaluate, maintain, support and troubleshoot network to ensure sufficient availability or speed,, to identify network connectivityproblemss and Identify the causes of networking problems, using diagnostic testing software and equipment. Perform routine maintenance or standard repairs to networking components or equipment, Including Installation of Switches, Servers, Cabling, Wi-Fi APs

Monitor websites or publications for information about patches, releases, viruses, or potential problem identification.Install and configure wireless networking equipment. 

Install new hardware or software systems or components, ensuring integration with existing network systems.

Install or repair network cables, including fiber optic cables.

Configure, edit and update security settings or access permissions for groups or individuals.

Server support: update, install software, configure and rebuild servers, both physical and VM/Hyper-v, check event logs for errors, troubleshoot and fix errors.  

Maintain, Troubleshoot and update Server software applications: Exchange, Sharepoint, SQL-Server, Backup and other specific Server applications.Run monthly network reports.

Virus support and research: Install, Troubleshoot and Update Enterprise Virus software. Research, troubleshoot, clear virus from both servers and workstations. 

Enterprise Virus Software: Symantec, Panda, Trend and EndPoint

Support Backup System for Entire District.  Software: Veritas, Microsoft, Commvault, Veeam.  Install, Maintain, Troubleshoot and Update software. Restore and Recovery of data and Servers, including Exchange, Sharepoint, SQL, MacIntosh, Linux.  Run daily and monthly reports for Job Processing, Storage data, License, and logs.

Monitor, Maintain, Troubleshoot, and update Network Department support software, Incuding: What's Up Gold, Orion, Cacti, Cisco Wireless console, Barracuda Email Spam, WebFilters, Lansweeper, Insight Manager, 

Plan, calendar, and setup logistics for large projects: IDF and Switch replacements, install and update cabling, Install and replace Wi-Fi APs. 
Clerical, Computer Operator, Computer Repair Tech, Help Desk, Micro-Computer Specialist Mar 1984 Modesto City Schools Modesto, CA

Helpdesk: Receive, process and support staff problems with both software and hardware, Advise customers concerning equipment operation, maintenance, use. Directcalls, and take messages. Communicate with customers, employees, and otherindividuals to answer questions, disseminate or explain information, and address complaints.
Maintainand update filing, inventory, mailing, and database systems, either manually orusing a computer.

Document and Train on Business and Student System Software 
Inventoryand order materials, supplies, and services.span>

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Trainother staff members to perform work activities, such as using computer applications.Enter commands, using computerterminal, and activate controls on computer and peripheral equipment tointegrate and operate equipment.Monitor the system for equipmentfailure or errors in performance.Respond to program error messagesby finding and correcting problems or terminating the program.Notify supervisor or computermaintenance technicians of equipment malfunctions.Help programmers and systemsanalysts test and debug new programs.

    Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

    Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

    Refer major hardware or software problems or defective products to vendors or technicians for service.

    Develop training materials and procedures, and train users in the proper use of hardware or software.

    Confer with staff, users, and management to establish requirements for new systems or modifications.

    Documentand process Standard Operation Procedures 
    Community Service:
    Community Service is part of my life. I am currently supporting American Cancer Society, Relay for Life, Strides against Breast Cancer. .  I am a volunteer chair, Team Captain and Support the Logistics, Foods and Missions Committee chairs.
    Alzheimer's Association, in Modesto, CA.  Registration, Setup and support the Walk.
    High School FFA and Booster committee, School Farm supporter, 
    Public Safety Academy Parent Boosters
    Many other community events
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    Resume Details

    This is a real resume for a Network Technician I in Modesto, California with experience working for such companies as Modesto City Schools Computer Systems, Networking Group, Modesto City Schools. This is one of the hundreds of Network Technician I resumes available on our site for free. Use these resumes as templates to get help creating the best Network Technician I resume.

    Previous Companies:

    • Modesto City Schools Computer Systems
    • Networking Group
    • Modesto City Schools

    Previous Job Positions:

    • Network Technician I
    • Clerical
    • Computer Operator
    • Computer Repair Tech
    • Help Desk

    Schools:

    • Chabot, Ohlone, and Modesto Junior Colleg
    • Certification & Testing
    • Conferences, Seminars, Webinars, Educational Events

    Level of Education:

    • General Education, Computer, Literacy, Programming, Repair and Netowork Management.
    • A+, Network+, Training, Training the Trainer, Backup and Virus software
    • Training and Support

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