SMART Technologies - Network Technician Resume Example

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Jack Carter
XXX XXXXX XXX, Oak Park, IL 60304
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Ph: XXXXXXXXXXXX
Summary
CompTIA A+ certified technician seeking a full-time position to start IT career.
Skills
  • Active Listening
  • Reading Comprehension
  • Critical Thinking
  • Complex Problem Solving
  • Telecommunications
  • Time Management
  • Judgment and Decision Making
  • Troubleshooting
Experience
S.M.A.R.T. Technologies Chicago, IL Network Technician/HelpDesk Analyst Dec 2014Present
  • Configured workstations to use dual-display and/or docking a station.
  • Configured workstations for network communication.
  • Installed hardware and software drivers as needed.
  • Respond to requests for assistance from customers via telephone.
  • Diffusing stressful situations,conflicts and demands from customers.
  • Assist customers with use of desk-top systems, products and services.
  • Provide a communication link between customers and 2nd / 3rd line resolving teams.
  • Interpret technical manuals and documentation to assist with the resolution of issues.
  • Utilized ticket system to track, identify, workstation needs and issues.
  • Tested, Verified, and Documented all work performed.
Quick Fix Industries Oak Park, IL Computer Repair Technician Jun 2013Present
  • Anti-Virus and Firewall Configuration.
  • Install MS Office Suite 365.
  • Installation of Printers, Web Cameras, Video Cards, Wireless Routers, Audio Cards, Hard Drives, CD/DVD-Rom Drives.
  • Installation/Upgrades/Updates of Windows.
  • Windows and Mac OS troubleshooting.
  • Provide technical support via telephone.
  • System recovery/ Data backup on Windows.
  • Travel to customers' stores or offices to service machines or to provide emergency repair service.
  • Advise customers concerning equipment operation, maintenance, or programming.
  • Operate machines to test functioning of parts or mechanisms.
  • Install and configure new equipment, including operating software or peripheral equipment.
  • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
Hospitality One Rosemont, IL Cook Aug 2011Feb 2015
  • Working with a team of experienced chef's to provide excellent and tasty dishes for all kinds of events, from office functions, to private upscale experiences.
  • Providing delicious and nutritious meals for customers.
  • Providing adequate food amounts based on party order size.
  • Follow recipe's directions to create dishes.
  • Maintaining a standard level of professionalism while preparing fresh, frozen and ready to eat foods.
  • Followed the kitchen's dress code i.e., clean uniforms, always groomed and usage of proper protection equipment.
Education
Computer Systems Institute Chicago, IL May 2014 Networking Career Program
Senn High School chicago, IL High School Diploma: General Education Jun 2003
Certifications
CompTIA A Certification
Customer Service Certification
(MCITP) Microsoft 680-685 Pending

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About this resume

Network Technician FROM Oak Park , Illinois RESUME

This is a resume for a Network Technician in Oak Park, Illinois with experience working for such companies as SMART Technologies and Quick Fix Industries. The grade for this resume is 0 and is one of hundreds of Network Technician resumes available on our site for free. Use these resumes as templates to get help creating the best Network Technician resume.

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School Attended
Computer Systems Institute