Bartlett and Company - Network Support Analyst Resume Example

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XXXX XXXXX, PELHAM, NY 10803
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Landon Campbell
Summary
An experienced IT professional with 10+ years of past supervisor experience is looking for a IT supervisor position. Along with my IT experience (PCLAN, Active Directory, Mail servers, network switches, replacing, installing or repairing hardware and software installs) I also bring a wealth of customer service skills along with my supervisor experience (training, both one on one and groups, performance evaluations, reviews, hiring and dismissals)
 
Skills
  • IT Skills:
    Experience with Windows XP, 7 and 8.1
  • Active Directory 
  • Trouble shooting Desktops, laptops and other peripheral devices.
  • Resolve customer issues both in person and remotely.
  • Currently servicing 400+ desktops and laptops.      Certifications:
    CompTIA - A+, Security+, Project+, Network+
  •  CIW  - Web Design, Web Foundation
  •  MTA -  Database Administration Fundamentals, Networking Fundamentals, Windows Server® Administration Fundamentals, Windows Operating System FundamentalsManagement Skills:
    Schedules and time sheets
  • Reviews
  • interviews and recruiting
  • Training and audits
  • Coaching and corrective actions.
Experience
Network Support Analyst Nov 2014Present Bartlett and Company
  • Serve as a point of contact for all end user
  • Deploy, manage and troubleshoot hardware including desktops, laptops, printers, phones
  • Deploy, configure and support Microsoft Office application ( 2010, 2013, 365) and customized department software.
  • Install and troubleshoot LAN/WAN networks, including cabling and connectivity.
Network Specialist Oct 2012Jul 2014 Labette Health
  • I provide trouble shooting and resolve end users problems, both on the phone and in person in a PC/LAN environment.
  • I provide training of new hardware and software, as well as machine deployment and wire management.
  • Part of my duties includes upgrading from Windows XP to Windows 7.
  • I also am involved with writing HIPAA compliance and training for the hospital.
Asst. Network administrator Sep 2008Jun 2012 Power Flame
  • I provide trouble shooting and resolve end users problems, both on the phone and in person.
  • I also provide training of new hardware and software, as well as machine deployment and wire management.
  • I maintained and updated both of the company web sites and helped with the servers as needed.
  • Other job experience.
  • I have 15+ years of customer service both in person and on the phone.
  • Topics ranging from answering question to collections to sales.
  • 10+ years of that time has been in a leadership or supervisor role.
Education
Bachelor of Science : INFORMATION TECHNOLOGY Jun 2014 Western Governor University Salt Lake City, UT information technology
As part of my degree program, I completed the following certifications.
CompTIA - A+, Security+, Project+, Network+ CIW - Web Design, Web Foundation MTA - Database Administration Fundamentals, Networking Fundamentals, Windows Server® Administration Fundamentals, Windows Operating System Fundamentals
Interests
Eagle Scout, Church young men leader, Ward Mission leader
Additional Information
  • LeadershipEagle Scout, Church young men leader, Ward Mission leader

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About this resume

Network Support Analyst FROM PELHAM , New York RESUME

This is a resume for a Network Support Analyst in PELHAM, New York with experience working for such companies as Bartlett and Company and Labette Health. The grade for this resume is 0 and is one of hundreds of Network Support Analyst resumes available on our site for free. Use these resumes as templates to get help creating the best Network Support Analyst resume.

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School Attended
Western Governor University