Network Box USA LLC - Network Security Engineer Resume Example

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Alexander Wilson
Professional Summary
Highly seasoned systems administrator, experienced in voluminous depths across all major systems perspectives including engineering, support, monitoring, and security. Very strong passion for innovation, development and maintaining the embodiment of a dedicated problem-solver.
  • Refined Linux-based troubleshooting, root-cause analysis and careful considerate resolution implementation.
  • Insatiable craving for new technology and methods of solving common issues in a simple manner.
  • Incredibly customer satisfaction oriented.
  • Highly technical drive for adapting, learning, and mastering new systems and technologies.
  • Communicating, investigating and resolving mission-critical fatal systems issues to various levels of technically inclined entities.
  • Strong focus on security of systems, applications, and software.
  • Patient and personable customer service liaison.
Network Security Engineer 01/2015 to Present
Network Box USA LLC Houston, TX
Primary responsibility entails communication with clients involving configuration and technical issues pertaining to their managed security appliances. 
Architected and implemented a distributed, redundant and highly available computing environment for virtualization of appliances and core internal services. 
Development and engineering of a distributed logging platform to handle monitoring-based alerts which provides aggregates and based on threshold generates alerts.
Sr. Linux Administrator 06/2011 to 12/2014, LLC Houston, TX
Part of a tenured and elite team providing escalated issue support to customers and lower level staff including issues on a large shared infrastructure, VPS containers, and dedicated servers.
Daily duties entail but are not limited to the following:
  • Troubleshoot a variety of technical and non-technical issues customers are having with their web hosting plans and services.
  • Research required information using available resources.
  • Stay current with system information, changes and updates.
  • Diagnose complex customer application issues and provide quick and accurate solutions within a collaborative environment.
  • Provide fellow system administrators and support representatives with technical support and guidance.
  • Installing, configuring, and maintaining services such as Apache, MySQL, and Exim. 

Myself and many of my colleagues have also cross-trained and joined members of other departments in sharing additional responsibilities including the following:

  • Investigating server-wide issues escalated from other departments.
  • Respond to automated monitoring alerts for down servers and services; investigate, assess, correct down services/servers; report relevant findings to assess trending occurrences.
  • Identification of enterprise grade, cross-datacenter network attacks such as DNS amplification and NTP reflection using enterprise grade equiptment interfacing to mitigate and eliminate network disturbance.
  • Identify and mitigate network attacks on servers using Linux firewall methods such as iptables.
  • Initiate emergency maintenance as needed for corrupt filesystems, and other low-level in the application stack maintenance for primary operation.
  • Assess continued or repeated resource abuser and authorize forced upgrades from shared hosting for those unable to comply with resource usage constraints.
  •  Investigating and resolving common security issues on the server farm.
  • Cleaning of phishing and malware content within customer accounts.
Hardware Programmer and Installer 04/2007 to 08/2010
Complete Integration Spring, TX
Worked with proprietary home automation software, implementing complex solutions for multi-tenant, multi-zone and multi-service architectures incorporating full automation of primary services.
GED: LoneStar College - The Woodlands, TX

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About this resume

Network Security Engineer FROM Cypress , Texas RESUME

This is a resume for a Network Security Engineer in Cypress, Texas with experience working for such companies as Network Box USA LLC and HostGatorcom. The grade for this resume is 0 and is one of hundreds of Network Security Engineer resumes available on our site for free. Use these resumes as templates to get help creating the best Network Security Engineer resume.

School Attended
LoneStar College