Quirchfoods - Network Manager Resume Example

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Grayson Parker
XXXXX XX XXXX XXXXX XXXXXX, Hialeah, FL 33015 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Highly motivated proven leader with over 15 years of experience in effectuating increased mobility and profitability through modernization of infrastructure and work environment. Enjoys learning new programs and processes. Supports efforts to develop technical solutions for internal and external clients. Able to prioritize and delegate task effectively in order to ensure project completion within a team environment. 

Technical Skills and Experience
  • Networking - Cisco, Switching technologies, Ethernet, FastEthernet, GigEthernet, MPLS, VLANS, Trunking, Cisco wireless Access Points Storage, DHCP, DNS, VPN.
  • Firewalls - SonicWall, McAffee Enterprise Firewall, site to site VPN
  • Operating Systems Desktop - Windows 9x Family, Windows XP Pro, Windows 2000 Workstation, Windows Vista, 7 and 8
  • Operating systems Server - Windows 2000, 2003, 2008, 2012, Exchange
  • Operating systems Virtualization - VMware ESX 3.5, 4.0, VMware ESXi 4x, vCenter Server
  • Hardware -Intel – Dell/HP/IBM/Servers-Rackmount Servers Midranges – IBM, AS400, and iSeriesStorage Dell Equallogic
  • Back-up and Recovery - Symantec Backup Exec, Veeam back up and Replication     
  • Telecommunications - Avaya phone systems
  • Active directories
  • Lotus Domino server
  • Wan and Lan 
  • Deployed Systems Analysis tools
  • Routers, switches, servers Administration and Management
  • Disaster Recovery
  • Access control and security systems

Experience
Network Manager 10/2005 to Present
Quirchfoods Medley, FL
  • Managed the network team through hiring, training, and evaluating with a focus on personnel and professional growth. 
  • Prepare work schedules and assign specific task to increase productivity and response time.  
  • Developed a 24/7/365 help desk. 
  • Developed and participated in an on-call rotation schedule:  actively respond to any incident with in timely manner.
  • Intentionally partnered and developed relationships with all stakeholders that enabled  our infrastructure update to provide support and tools which supported the company's growth from 200 million to 1 billion dollars in sales.
  • Strategically planned and managed the roll out of 4 divisions and 1 collocation for disaster recovery.
  • Inspected 4 sites (Orlando, Puerto Rico, Chicago, and Atlanta) to determine physical configuration, such as device locations and conduit pathways. 
  • Review and evaluate requests from engineers, managers, technicians and staff for system modifications. 
  • Executed upgrades, based on research, of the wireless communication, printers, and scanners that increased warehouse efficiency and productivity by 36 percent.   
  • Led an equipment revamp of 300 computers to 144 desktops to 156 surface pros 3 in order to increase workforce mobility and productivity.
  • Accomplished equipment revamp and migration from windows XP to 8.1 pro and from office 2003 to Office 365 in collaboration with technical staff in under 1 month for 5 divisions over 300 users.
  • Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.
  • Document procedures for hardware and software installation and use with help and manual.
  • Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems, i.e. SolarWinds and LANDESK.
  • Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.
  • Review and evaluate requests from engineers, managers, and technicians for system modifications.
  • Made quarterly site visits to each location to meet with managers and staff to review procedures, and address potential challenges to maintain the continuity and efficiency of the network.
  • Implemented facility security and monitoring systems to prevent unauthorized access, shrink, and workman compensation claims.
  • Implemented controls to provide security for operating systems, software, and data.
  • Monitor and analyze system performance, such as network traffic, security, and capacity.
  • Manage user access to systems and equipment through account management and password administration.
  • Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings and professional conferences.
  • Assess existing facilities' needs for new or modified telecommunications systems.
  • Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.
  • Supervise maintenance of telecommunications equipment
  • Implement or perform preventive maintenance, backup, or recovery procedures.
  • Install, or coordinate installation of, new or modified hardware and software.    
  • Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
  • Instruct in use of voice, video, and data communications systems.
Store Manager 05/2003 to 10/2005
CVS Miami, FL
  • Managed store personnel and pharmacy staff.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Assign employees to specific duties.
  • Instruct staff on how to handle difficult and complicated sales.
  • Improved revenue and decreased shrink at 3 store locations.  Last location increased 35%
  • Carried out 2 major store remodels.  Improved merchandising to enhance customer experience and increase sales.
  • Operated with in the constraints of budget while increasing performance of employees and satisfaction
  • Inventory stock and reorder when inventory drops to a specified level.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
I.T. Supervisor 08/1997 to 12/2002
Henry Lee Smart & Final Miami, FL
  • Managed I.T. team.
  • Administrator of 29 servers and 500 end users.
  • Formulated best practices, detailed usage strategies, provided sales teams with marketing and sales tools.
  • Worked closely with business and technology groups to identify best methods for promoting and implementing new products and services.
  • Created solutions involving accelerated implementation methodologies, product bundles, with configured data and training.  Support for 100 sale representatives.
Education
Associate of Science: Computer & Electronic Engineering May 1992 Florida Computer College of Miami - Miami, Fl

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About this resume

Network Manager FROM Hialeah , Florida RESUME

This is a resume for a Network Manager in Hialeah, Florida with experience working for such companies as Quirchfoods and CVS. The grade for this resume is A and is one of hundreds of Network Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Network Manager resume.

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School Attended
Florida Computer College of Miami