Comcast - Network Maintenance Resume Example

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Nathan Gonzalez
XXX XXXXXXXXX XX, Winchester, VA 22602 | (H) XXXXX XXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Maintenance technician with more than 8.5 years of experience in fast-paced and ever growing cable company. Excellent determination and customer satisfaction skills. Track record of achieving exceptional results in service department and network maintenance.

Skills
  • Active Listening
  • Critical Thinking
  • Complex Problem Solving
  • Speaking
  • Judgment and Decision Making
  • Coordination
  • Repairing
Experience
Network Maintenance 02/2013 to Present
Comcast Ashburn, VA
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Maintain logs of network activity.
  • Perform routine maintenance or standard repairs to networking components or equipment.
  • Troubleshoot network or connectivity problems for users or user groups.
  • Work with service supervisors and technicians to help resolve direct customer impacting issues and problems
  • Work with construction and Head End support to provide new build cable and well as maintaining existing cable and fiber optic plant.
  • Work directly with customers on reoccurring troubles if need be. (in house service work)
  • Running 24 hour on call according to scheduled time in rotation as well as back up on call when needed.
  • Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
  • Splice cables, using hand tools, epoxy, or mechanical equipment.
  • Measure signal strength at utility poles, using electronic test equipment.
  • Set up service for customers, installing, connecting, testing, or adjusting equipment.
  • Access specific areas to string lines or install terminal boxes, auxiliary equipment, or appliances, using bucket trucks, or by climbing poles or ladders, or entering tunnels, trenches, or crawl spaces.
  • Install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions.
Installation and serivce 01/2007 to 02/2013
Comcast Winchester/ Harrisonburg, VA
  • Travel to customers' premises to install, maintain, or repair cable, and telephone wiring and equipment or accessories.
  • Explain cable service to subscribers after installation.
  • Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
  • Measure signal strength at utility poles, using electronic test equipment.
  • Set up service for customers, installing, connecting, testing, or adjusting equipment.
  • Compute impedance of wires from poles to houses to determine additional resistance needed for reducing signals to desired levels.
  • Install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions.
Education
High School Diploma: General Studies Jun 2003 James Wood High School - Winchester, VA
Awards
  • 2014 Best RTM Repeat % 
  • 2015 Multiple monthly achievement awards

People also search for

Network Maintenance

Winchester ,Virginia

Nathan Gonzalez

Companies Worked For:

Comcast , Comcast

JobTitles Held:

Network Maintenance , Installation and serivce

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About this resume

Network Maintenance FROM Winchester , Virginia RESUME

This is a resume for a Network Maintenance in Winchester, Virginia with experience working for such companies as Comcast and Comcast. The grade for this resume is B and is one of hundreds of Network Maintenance resumes available on our site for free. Use these resumes as templates to get help creating the best Network Maintenance resume.

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School Attended
James Wood High School