iMarket Communications - Network Engineer Resume Example

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Benjamin Taylor
Detail-oriented Telecommunications Engineer and planner with proven skills in presale, installation,maintenance, design, project management, documentation and service in the voice/data industry.
  • Telecommunications
  • Subject Matter Expert
  • Network Solutions and Planning
  • Problem Solving
  • Troubleshooting
  • Equipment Installation and Maintenance
Network Engineer 06/2015 to Present
iMarket Communications Keyport, NJ
  • Responsible for the maintenance and installation of iMarket Communication's core and client network
  • Designed, planned, and installed network equipment to be installed in the data centers that iMarket utilized to build their network
  • Daily monitoring of the companies network through various network monitoring platforms.  Primary hardware included Coriant DNX, Cisco routers and switches, Adtran channel banks, and Fujitsu Flashwave.
  • Attend meetings with sales representatives to assist as a product specialist
  • Install Cisco and Adtran equipment at client sites
  • Engage telecom carriers to complete installations, and troubleshoot issues, on Ethernet, OCx, DS3, and DS1 circuits
Project Director 06/2014 to 03/2015
BCM One/McGraw Communications New York City, NY
  • The Project Director position is responsible for all aspects of a client's circuit order from initial design and hardware configuration/ installation, to completion of implementation.
  • Duties included meeting client prospects with the sales team as a subject matter expert on BCM One's services and products.
  • Recommend network improvements, design solutions and integration solutions.
  • Hold implementation meetings with clients, vendors and systems partners to finalize designs and confirm requirements before order submission to respected carriers.
  • Submit new circuit orders to, and oversee provisioning team to ensure carrier circuit orders are progressing on schedule Assist NOC personnel with configuring and deploying network equipment in accordance with project specifications.
  • Managed outside vendors to ensure a smooth transition of services while keeping to client specific events.
  • Consistently met deadlines and requirements for all production work orders.
  • Additional duties included reviewing product pricing upon first bill, ordering hardware, scheduling the field service team, and assisting clients in canceling old services.
Solutions Engineer II/ Technical Design Specialist II 03/2010 to 02/2014
Paetec/Windstream Communications Cranford, NJ
  • Responsible for implementing services to new and existing customers.
  • Service types include PRI, CAS, Internet, VPN/MPLS, SIP, Dynamic IP, Hosted IP, and IPSEC utilizing DS1, DS3, Ethernet and SONET facilities.
  • Daily responsibilities included reviewing orders placed by sales, ensuring proposed services are within the customer's needs, holding implementation meetings with customers and vendors to confirm advanced technical information, placing orders with our internal departments, project managing, and setting up cutover/ porting dates to complete service install.
  • Provide sales departments with technical assistance while attending client meetings to outline proposed services including new, upgrades, and disaster recovery solutions.
  • Working knowledgeable of protocols such as BGP, HSRP, SIP, IPsec, QoS, MPLS, G.711, G.729, T.38 and used them to apply to customers' orders based on their businesses requirements.
  • Secondary duties included creating Visio diagrams of customer networks, programing/installing Cisco and Adtran routers, and troubleshooting SIP/TDM voice and data implementation issues.
Central Office Technician II 03/2006 to 03/2010
Paetec Communications New York, NY
  • Maintained and operated Lucent 5ESS switches and Genband G9 switches as well as Alcatel 1631sx and 1360sx DCS's, and Titan 5320L and 5500CCS DCS's on a daily basis.
  • Monitored overall network performance and responded accordingly toany power, HVAC, or other environmental issues.
  • Performed day-to-day monitoring, management, installation and maintenance for central office equipment such as Cisco Core and Edge routers, carrier Optical Network equipment, SS7 links, patch panels, and miscellaneous networking devices.
  • Diagnosed and resolved complex customer issues for implementation, add-on, maintenance and support of voice, data, and VoIP applications.
  • Proactively open internal and external trouble tickets for customer and Paetec outages.
  • Responsible for configuring and bench testing customer routers for all New York and New Jersey switches.
  • Responsibilities included receiving, shipping, and tracking routers once they are deployed.
  • Work with management and peers to assist with improvement of Operations workflow and procedures in the NYC Metro area.
  • Assisted with Field Technician installs and troubleshooting at customer locations.
  • Worked closely with network administrators and server engineers to ensure quality service.
Field Technician/ Corporate Trainer 07/2004 to 03/2006
InterGlobe Communications Staten Island, NY
  • Train new sales representatives on telecommunication products and sales techniques.
  • Program and configure Cisco and Adtran channel banks and routers.
  • Traveled to client sites to survey, install or troubleshoot T1 circuits, including PRI, Local T1, Integrated Voice and Data circuits.
  • Worked with standard telecommunication tools on a daily basis such as Butt Sets, Punch-downs, tone generators to trace wiring, and wire crimping tools.
  • Assisted sales representatives in acquiring accounts and setting up proper circuit protocols for their order.
  • Directly speak to clients and vendors on a daily basis Ordered and activated Cellular Phone though companies web GUI.
Sales Account Manager 05/2003 to 07/2004
InterGlobe Communications Staten Island, NY
  • Handled client companies and brought in new accounts through various sales methods.
  • Organized joint sales calls with current clients and outside vendors.
  • Built client relationships by acting as the liaison between the client and intended circuit providers.
  • Created proposals for new and repeat client business transactions.
  • Contacted existing clients to review their business' needs and possible up-sell of services.
Bachelor of Science: Physics Jan 2000 Wagner College - Staten, NY

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About this resume

Network Engineer FROM Fords , New Jersey RESUME

This is a resume for a Network Engineer in Fords, New Jersey with experience working for such companies as iMarket Communications and BCM One. The grade for this resume is 0 and is one of hundreds of Network Engineer resumes available on our site for free. Use these resumes as templates to get help creating the best Network Engineer resume.

School Attended
Wagner College