IntelliRide - Network Coordinator Resume Example

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Penelope Perry
  • XXXX XXXXX XXXX, Papillion, NE 68133
Professional Summary

Dedicated Network Coordinator with 12 years of experience combining management and customer service call center expertise

  • Computers and Electronics
  • Complex Problem Solving
  • Judgment and Decision Making
  • Monitoring
  • Troubleshooting
  • Coordination
  • Active Learning
Network Coordinator 03/2014 to Present
IntelliRide - Omaha, NE
  • Enroll and credential transportation providers.
  • Assure contracted companies provide service according to State of Nebraska guidelines and company requirements.
  • Process claims including verification of claims details for accuracy, correct rates, and proper requirements.
  • Use mapping tools to create provider service areas to comply with public service commission certifications and provider preferred areas.
  • Monitor driver behavior and activity daily to assure standards and requirements are met.
  • Assess current production trends to pursue providers in service areas in demand.
  • Coordinate work between multiple departments.
Customer Service, Network Coordinator 01/2012 to 03/2014
AMR Access 2 Care - Omaha, NE
  • Assisted clients with transportation needs to medical appointments and essential shopping.
  • Promoted to network coordinator; responsible for matching best transportation company to client needs using geographical and time details.
  • Assured Nebraska state compliance by transportation providers as well as clientele.
Customer Service, Reservations Lead 01/1999 to 04/2008
Hyatt Hotels Corporation - Omaha, NE
  • Assisted potential guests with hotel accommodations and vacation arrangements and assisted corporate clients with all conference needs.
  • Promoted to reservations lead to train and oversee 20-25 sales representatives; responsible to keep staff informed of procedure updates.
  • Guided representatives to achieve company goals.
  • Implemented strategies to increase program effectiveness.
  • Monitored employee work and developed improvement plans.
Quality Assurance Agent 06/1996 to 11/1998
InfoUSA - Omaha, NE
  • Conducting phone interviews as Teleresearch agent to obtain demographical information for business leads/transactions directory.
  • Promoted to quality assurance and monitored agent phone interviews; ensured proper procedures followed and correct information obtained; responsible for quality scores used in determining clerk production bonuses.
High School Diploma: 1996 Bryan High School - Omaha, NE

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About this resume

Network Coordinator FROM Papillion , Nebraska RESUME

This is a resume for a Network Coordinator in Papillion, Nebraska with experience working for such companies as IntelliRide and AMR Access 2 Care. The grade for this resume is 0 and is one of hundreds of Network Coordinator resumes available on our site for free. Use these resumes as templates to get help creating the best Network Coordinator resume.

School Attended
Bryan High School