Community Consolidated School District 21 - Network and Systems Manager Resume Example

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Ellie Russell
Professional Summary
A distinguished, technical proficient, business savvy, and dedicated Technology Director with 12 years of leadership experience in the education technology realm.  Demonstrated and proven success with a diverse and wide range of technologies.  Motivated leader with strong organizational and prioritization abilities to lead a technology team to success.  Focused on creating the best technical learning environment for students while supporting staff in a very successful time and quality oriented manner.
  • Project Management
  • Fiscal Responsibility
  • Vendor Relations
  • Contract Negotiations
  • Educational Technology
  • Network Security
  • Technology Planning
  • Disaster Recovery
  • Server Management
  • Infrastructure Planning
  • Staff and Student relations
  • Compliance
Professional Experience
Network and Systems Manager (Director Level Position) Jul 2015Present Community Consolidated School District 21 Wheeling, IL
Overview:  Co-lead Information Services Department in one of the largest elementary school districts in the State of Illinois.  Managed and oversaw large technical staff and all technical sectors.  Student learning was top priority, and technology vision and planning was built around this thought.  Collaborated with Instructional Technology leaders, administration, and stakeholders to create best possible technical environment for students and staff.
Infrastructure Management

  • Managed and oversaw all district LAN and WAN fiber optic solutions.
  • Managed Cisco networking equipment including WLAN, switches, and routers.
  • Upgraded district bandwidth and WAN solutions.
  • Oversaw 24x7 network monitoring, utilization, and advancement.
Server/Systems Management
  • Managed and oversaw all district servers/systems including Skyward, Powerschool, Domain Controllers, Email, DNS, Print, Active Directory, Google Apps, Casper, Spiceworks, Alexandria, Inform, Web, IEP, and SCCM.
  • Oversaw all security platforms including Securly filter, Sophos antivirus, and all security applications.
  • Developed and monitored district student and staff policies.
Staff Supervision
  • Directly supervised large technical team and co-supervised district instructional technology and assessment teams.
  • Conducted staff evaluations and mentoring.
  • Managed Help Desk protocols to ensure positive workflow.
Device Management 
  • Managed and decided on district student and staff devices including student Chromebook and iPad's, and staff laptops.
  • Lead committee of staff members to choose student device for primary grade level students.
  • Managed and oversaw Google Apps for Education and Casper administration for student and staff devices.
Communications and Phones
  • Managed district phone and voicemail system
  • Directed district staff mobile phone initiatives
  • Oversaw all communications to staff, students, and stakeholders.
  • Developed and planned Information Services budget.
  • Decision maker for all key technology purchases and bidding processes.
  • Managed E-Rate bidding and submissions to ensure maximum district funding.
Assessment Management
  • Planned and coordinated all district assessments including PARCC, ACCESS, MAP, and ISA.
  • Supervised team supporting technical environment of assessment.
  • Conducted infrastructure trials to ensure positive testing environment for students.
Instruction Technology Collaboration
  • Collaborated with key Instructional Technology Leaders to ensure technology was incorporated into student learning to help maximize student achievement.
  • Worked to make sure technology visions and plans aligned with District PLC areas of focus.
  • Collaborated with instructional leaders to incorporate technology into the curriculum to benefit students.
Director of Technology Jul 2004Jun 2015 Lincoln-Way Area Special Education District 843 Frankfort, IL Overview:  Managed and served as lead Director responsible for all facets of technology for a school district of 350 staff members, as well as 850 students spanning up to 18 buildings.  Worked collaboratively with district administration as well as stakeholders to ensure technology was used to ensure the fullest quality education for students as well as to support the greatest needs of staff.
Infrastructure Management
  • Managed district LAN and WAN connectivity.
  • Implemented fiber optic WAN connectivity between buildings to meet district bandwidth needs.
  • Implemented a Cisco managed wireless solution district-wide with a secure staff network, as well as a VLAN segregated secure guest network.
  • Upgraded district-wide network switches and firewalls to Cisco and Sonicwall solutions.
Server Management
  • Managed district servers including data, application, SQL, email(Exchange 2010), DNS, print, domain controller, mail archiving, and Active Directory servers.
  • Managed the use of district applications such as EasyIEP, financial software applications, and SIS systems.
Disaster Recovery
  • Developed complex disaster recover plan to ensure data availability.
  • Integrated Unitrends backup appliances to ensure redundancy and 100% data availability under any circumstances.
  • Deployed Barracuda Mail Archiver to ensure legal mail compliance and vaulting.
Security Protocols
  • Developed enhanced security plan to protect district resources, students, and staff.
  • Integrated Sonicwall and Cisco routers and firewalls configured to protect district resources.
  • Monitored and integrated email spam filtering applications, district content filtering, and intrusion prevention devices.
  • Implemented a multi-layer approach to virus, spyware, and malware protection including gateway detection and prevention, as well as a centrally managed complex antivirus suite.
  • Developed and monitored district building level alarm and swipe card access systems.
  • Worked with district administration to install district level school security suite called Entrapass for visitor screening.
Hardware Management
  • Managed all facets of district hardware including computers, laptops, iPads, tablets, AV equipment including Smartboards and Promethean boards, printers, copiers, and Assistive tech devices.
  • Developed enhanced printer and copier managed solution district-wide that resulted in significant savings to the district each year.
  • Implemented a strict and standardized purchasing procedure of all district hardware to ensure compatibility and standardization of all equipment.
Website Management
  • Collaborated with staff groups to implement an updated district website to increase communication to parents and the community as well as increase staff efficiency.
  • Managed all website content and programming, as well as hosting and SSL certificates.
  • Strategically developed a Staff Extranet portal for staff members that allowed for staff access of forms, health insurance information, staff benefits, seniority lists, directories, technology guides, newsletters, collective bargaining agreements, and staff development..
Phone System Management
  • Managed  phone and voicemail system for entire district.
  • Implemented a hybrid Nortel BCM phone system with a mix of regular and VOIP connections managed centrally.
  • Managed all phone system configurations and users, as well as a Call Pilot voicemail system.
  • Developed and introduced Blackboard Connect auto caller to create seamless communication with staff, students, and parents.
Fiscal Responsibility
  • Developed and planned for district technology budget.
  • Oversaw all technology related purchasing, bidding, and negotiations.
  • Conducted E-rate bidding and submissions to ensure maximum funding.
Staff Supervision
  • Managed and supervised district technology staff to ensure efficient and productive staff and student support.
  • Conducted staff evaluations and mentoring.
  • Implemented and managed help desk protocols to ensure timely responses to requests.
Instructional Technology
  • Worked with various stakeholders to ensure technology was being incorporated into the learning environment in a strategically successful manner.
  • Developed and worked with an Assistive Technology Team to make recommendations and to ensure technology was being used in classrooms effectively to create an ideal learning environment for students. 

District Technician Jan 2003Jun 2004 New Lenox School District 122 New Lenox, IL
Overview:  Provided day to day help desk support for staff and students.  
  • Provided day to day support of District 122's technology hardware and software systems for students and staff.
  • Supported, maintained, and monitored district technology including servers, computers, laptops, printers, AV equipment.
  • Supported, monitored, and configured district wide networks including the WAN and LAN.
  • Managed and implemented district email server platform.
  • Worked collaboratively with outside vendors for purchasing and support of district technology.
Master of Science : Technology Management/Network Communications Dec 2010 Keller Graduate School of Management Chicago, IL
Bachelor of Science : Computer Science Dec 2003 University of St. Francis Joliet, IL

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About this resume

Network and Systems Manager FROM Manhattan , Illinois RESUME

This is a resume for a Network and Systems Manager in Manhattan, Illinois with experience working for such companies as Community Consolidated School District 21 and Lincoln Way Area Special Education District 843. The grade for this resume is 0 and is one of hundreds of Network and Systems Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Network and Systems Manager resume.

School Attended
Keller Graduate School of Management