Windstream - Network Analyst I Resume Example

Love this resume? Build your own now

Benjamin Taylor
XXX XXXXXXXX XXX , Greer , SC 29651 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXX
Summary
 Skilled adviser committed to addressing customer concerns with speed, accuracy and
professionalism.
Skills
  • Active Listening
  • Critical Thinking
  • Monitoring
  • Social Perceptiveness
  • Complex Problem Solving
  • Negotiation
Experience
Network Analyst I 06/2014 to Present
Windstream Greenville, SC
  • Analyze and report computer network security breaches or attempted breaches.
  • Analyze network data to determine network usage, disk space availability, or server function.
  • Provide telephone support related to networking or connectivity issues.
Customer Service Representatives 07/2008 to 01/2014
Charter Greenville, SC
  • Resourceful customer service adviser who consistently meets and exceeds productivity goals .
  • Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
Senior Customer Service Representive 01/2001 to 02/2008
Verizon Wireless Greenville, SC
  • Demonstrated mastery of customer service call script within specified timeframes.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Built customer loyalty by placing follow-up calls for customers who reported product issues.
Education
Certificate: Computer Information Center Jun 1994 Foothills Career Center - Greer, SC
High School Diploma: Jan 1994 Eastside High School -

People also search for

Network Analyst I

Greer ,South Carolina

Benjamin Taylor

Companies Worked For:

Windstream , Charter

JobTitles Held:

Network Analyst I , Customer Service Representatives

Network Analyst I

Greer ,South Carolina

Lily Sanders

Companies Worked For:

Windstream , Verizon Wireless

JobTitles Held:

Network Analyst I , Customer Service Representatives

Network Analyst I

Greer ,South Carolina

Penelope Perry

Companies Worked For:

Windstream , Verizon Wireless

JobTitles Held:

Network Analyst I , Customer Service Representatives

resume flower ad

About this resume

Network Analyst I FROM Greer , South Carolina RESUME

This is a resume for a Network Analyst I in Greer, South Carolina with experience working for such companies as Windstream and Charter. The grade for this resume is A and is one of hundreds of Network Analyst I resumes available on our site for free. Use these resumes as templates to get help creating the best Network Analyst I resume.

Dude
School Attended
Foothills Career Center