Windstream - Network Analyst I Resume Example

Love this resume? Build your own now

Lily Sanders
XXX XXXXXXXX XXX , Greer , SC 29651
Home: XXXXXXXXXXXX - XXXXXXXXXXXXXXXXXXXXXXXX
Summary
Skilled adviser committed to addressing customer concerns with speed, accuracy and
professionalism.
Skills
  • Customer and Personal Service
  • Active Listening
  • Critical Thinking
  • Social Perceptiveness
  • Troubleshooting
  • Systems Analysis
Experience
06/2014 to Present
Network Analyst I Windstream - Greenville, SC
  • Analyze and report computer network outages.
  • Analyze network data to determine network outages.
  • Provide telephone support related to networking or connectivity issues.
  • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
07/2008 to 01/2014
Customer Service Representatives Greenville, SC
  • Resourceful customer service adviser who consistently meets and exceeds productivity goals.
  • Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
01/2001 to 02/2008
Verizon Wireless - Greenville, SC
  • Demonstrated mastery of customer service call script within specified timeframes.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Built customer loyalty by placing follow-up calls for customers who reported product issues.
Education
06/1994
Certificate: Computer Information Center Jun:
Foothills Career Center - Greer, SC
06/1994
High School Diploma:
Eastside High School -

People also search for

Network Analyst I

Greer ,South Carolina

Lily Sanders

Companies Worked For:

Windstream , Verizon Wireless

JobTitles Held:

Network Analyst I , Customer Service Representatives

Network Analyst I

Greer ,South Carolina

Benjamin Taylor

Companies Worked For:

Windstream , Charter

JobTitles Held:

Network Analyst I , Customer Service Representatives

Utilities Chemist II

Clearwater ,Florida

Joseph Clark

Companies Worked For:

Pinellas County Utilities Laboratory , Hillsborough County Environmental Laboratory

JobTitles Held:

Utilities Chemist II , Environmental Scientist

Assistant Systems Administrator

Topeka ,Kansas

Daniel Thomas

Companies Worked For:

Silver Lake Bank , The Wife and 4 Girls

JobTitles Held:

Assistant Systems Administrator , Stay At Home Dad

resume flower ad

About this resume

Network Analyst I FROM Greer , South Carolina RESUME

This is a resume for a Network Analyst I in Greer, South Carolina with experience working for such companies as Windstream and Verizon Wireless. The grade for this resume is 0 and is one of hundreds of Network Analyst I resumes available on our site for free. Use these resumes as templates to get help creating the best Network Analyst I resume.

Dude
School Attended
Foothills Career Center