Family Health Centers of San Diego - Network Administrator II Resume Example

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Julian Phillips
Seasoned Network Administrator/IT Technical Support with 8 years of experience in fast-paced Enterprise Data Center environment. Excellent analytical and troubleshooting skills with excellent customer service via remote access, phone, email and onsite support.
  • Customer and Personal Service
  • Computer configuration and installation 
  • Critical Thinking
  • Complex Problem Solving
  • Hardware, software, network troubleshooting
  • Equipment Maintenance
  • Switch configuration and installation
  • Router configuration and installation
  • LAN/WLAN configuration and installation
  • Network printer configuration and installation
  • Cell phone, tablet, laptop configuration for wireless access
  • Backup solutions
  • Microsoft server maintenance
  • DHCP and DNS configuration
Network Administrator II Jun 2011Present Family Health Centers of San Diego San Diego, CA
  • Perform data backups and disaster recovery operations.
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
  • Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
  • Confer with network users about how to solve existing system problems.
  • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
  • Design, configure, and test computer hardware, networking software and operating system software
  • Configure Cisco, HP routers and switches for new sites or replace outdated equipment
  • Work with various vendors on hardware pricing and purchasing
  • Work directly with vendor tech support to resolve issues
  • Work directly with Cox on outages or network related issues
IT Support Specialist II Feb 2007May 2011 Family Health Centers of San Diego San Diego, CA
  • New hire AD account creation
  • Computer configuration and installation
  • Computer hardware and software troubleshooting
  • Network printer installation
  • Microsoft Outlook setup for end user
  • File share access and permissions
  • Offsite laptop and projector setup for presentations
  • Label printer installation
  • Computer and printer network connectivity issues
  • Sharefile secure email setup for end user
  • Software updates
  • Virus removal
  • Computer memory, hard drive, video card installation
  • Helpdesk trouble ticket creation and resolution and documentation
  • Assist end users with questions on proprietary Practice Management and EHR systems 
Network - Sept 2015 to December 2015 Cert exam upon course completion Dec 2015 SDCE
CCNA1 - June 2015 to December 2016 cert exam upon course completion Dec 2015 SDCE
High School Diploma Jun 1985 Santana High School Santee , CA
Additional Information
I have various levels of experience with the following applications, systems, hardware and software:
Microsoft Outlook 2007-2010
Microsoft Word, Excel, Visio
ExaGrid storage
StorageCraft backup software
Compellent storage
HP Data Protector
EMC storage
Websense web filter
HP Proliant servers
Microsoft Server 2003-2012 R2
Active Directory
Microsoft Exchange
Sonicwall Firewall/VPN
Cisco routers and switches
HP Procurve switches and routers
Cisco Meraki AP's
Motorola AP's
Tight VNC remote access software
Wireshark Network analyzer
IPswitch What's Up Gold network monitoring
Microsoft Windows XP, 7, 8.1

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About this resume

Network Administrator II FROM Santee , California RESUME

This is a resume for a Network Administrator II in Santee, California with experience working for such companies as Family Health Centers of San Diego and Family Health Centers of San Diego. The grade for this resume is B and is one of hundreds of Network Administrator II resumes available on our site for free. Use these resumes as templates to get help creating the best Network Administrator II resume.

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