Johnston Paper - Network Administrator Resume Example

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Joshua Hill
XXXX XXXX XXXX XXXX, Auburn, NY 13021
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Summary

Accomplished and energetic IT professional with a solid history of achievement in Project Management and leadership.  I am a motivated leader with strong organizational and prioritization abilities. Areas of expertise include teaching, troubleshooting and communication.

Skills
  • Computers and Electronics
  • Systems Analysis
  • Operations Analysis
  • Troubleshooting
  • Systems Evaluation
  • Education and Training
  • Administration and Management
  • Customer and Personal Service
  • Time Management
Experience
Network Administrator May 2005Present Johnston Paper Auburn, NY
  • Monitor and deploy virtual servers using VMware technology.
  • Support remote users withing a Citrix environment.
  • Expand or modify system to serve new purposes or improve work flow. 
  • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  • Administer new user accounts; Active Directory, Exchange and Unix AIX.
  • Maintain Disaster Recovery procedures and functions.
  • Provide support for software, hardware, network, and peripherals for all employees both internal and external.
  • Build, support and generate company reports using Access, SQL and Crystal Reports Build software environment on each new PC, based on end user needs.
  • Maintain hardware and software inventory control for licensing and maintenance.
  • Train staff and users to work with computer systems and programs.
  • Recommend new equipment or software packages.
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
  • Analyze equipment performance records to determine the need for repair or replacement.
  • Coordinate with vendors and with company personnel to facilitate purchases.
  • Purchase necessary equipment.
  • Oversee the daily performance of computer systems.
  • Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
  • Recommend new equipment or software packages.
  • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
IS Associate May 2003Feb 2004 Specialized Packaging Group Baldwinsville, NY
  • IS project planning and implementation.
  • Support of users on all software, hardware, network and peripherals.
  • Troubleshooting and administration of the SQL DB and server.
  • Back-up to the Network administrator.
  • Training of users on new software and procedures.
  • Development of new procedures and process plans to accommodate new technology.
  • Testing and development of new applications and databases.
  • Train people in computer system use.
  • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  • Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  • Stay abreast of advances in technology.
  • Provide users with technical support for computer problems.
  • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
Manager - Senior Software Specialist Oct 2002Feb 2003 Physicians Mutual Insurance Company Omaha, NE
  • Support of 700 users on approximately 300 various software applications at 3 different locations.
  • Development of procedures for installation, configuration and troubleshooting of software applications.
  • Recruit, hire, train and supervise staff, or participate in staffing decisions.
  • Researched and developed Service Level Agreements for various internal business units.
  • Troubleshooting various hardware, software and network issues.
  • Scheduling of staff for 24 hour a day Help Desk support.
  • Development of procedures to be implemented for workflow for a variety of Help Desk tasks.
  • Development of reporting features and solutions for SLA measurement.
  • Consolidating a number of technology support groups within the company into one Help Desk.
  • Self-motivated training on internal processes as well as project management and technical progression.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
  • Evaluate data processing proposals to assess project feasibility and requirements.
  • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Solutions Architect - Project Manager Nov 2000Jan 2002 Compaq Omaha, NE
  • Development of project plans for procurement implementation of accounts greater than $5 million.
  • Conduct meetings and give presentations to clients in order to discover client requirements on and off-site.
  • Management of various operations within different departments internally to produce proper implementation of client accounts.
  • Managed client requests to fulfill all client requirements as contracted.
  • Worked to maintain high customer satisfaction throughout the computer/server procurement process.
  • Self-motivated training on internal processes as well as project management and technical progression.
  • Confer with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces.
  • Design test plans, scenarios, scripts, or procedures.
  • Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
  • Monitor or track project milestones and deliverables.
  • Confer with project personnel to identify and resolve problems.
  • Assign duties, responsibilities, and spans of authority to project personnel.
  • Negotiate with project stakeholders or suppliers to obtain resources or materials.
Education
Washburn University Topeka , KS
Bellevue University Bellevue, NE

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About this resume

Network Administrator FROM Auburn , New York RESUME

This is a resume for a Network Administrator in Auburn, New York with experience working for such companies as Johnston Paper and Specialized Packaging Group. The grade for this resume is 0 and is one of hundreds of Network Administrator resumes available on our site for free. Use these resumes as templates to get help creating the best Network Administrator resume.

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School Attended
Washburn University