Applebees - Neighborhood expert Resume Example

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Elizabeth Richardson
XXXXX XXXXXXX XXXX, Hazel Green , AL 35750
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Ph: XXXXXXXXXXXXX
Professional Summary

Outgoing assistant manager offering superb customer service. Proficiency and passion for exceeding sales goals. Results-oriented professional with a unique ability to relate to diverse clients and high dollar sales. Hard working and will drive high sales in both slow and busy shifts. Able to learn new tasks quickly and proficiently. Representing establishment with friendly, professional demeanor at all times. 

Skills
  • Customer and Personal Service
  • Critical Thinking
  • Active Listening
  • Social Perceptiveness
  • Monitoring
  • Coordination
  • Training
  • Judgment and Decision Making
  • Service Orientation
  • Active Learning
  • Management
  • Time Management
Experience
Applebee's Huntsville, AL Neighborhood expert Sep 2013Present
  • Greet guests quickly and ensure they feel welcome
  • Take orders from guests for food or beverages.
  • Check guest identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Answer questions about menu items, making recommendations upon request.
  • Collect payments from guests.
  • Roll silverware, set up food stations and dining areas to prepare for the next shift.
  • Inform guests of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Role model of excellent job performance.
  • Expert on food and beverage menu.
  • Extension of the management team.
  • Responsible for managing and documenting new hire training.
Okoboji Grill Ames, IA Assistant Manager Jan 2007Jan 2013
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Monitor employee and guest activities to ensure liquor regulations are obeyed.
  • Count money and make bank deposits.
  • Monitor food preparation methods, portion sizes, garnishing and presentation to ensure that food is prepared and presented in an acceptable manner.
  • Preform table checks to ensure guest satisfaction. 
  • Encourage team work and communication.
  • Ensure food quality and standards so guests return.
Village Inn Ames, IA Waitress/Trainer Jun 2008Oct 2010
  • Take orders from guests for food or beverages.
  • Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required.
  • Roll silverware, set up food stations and dining areas to prepare for the next shift or for large parties.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, and checking and cleaning bathrooms.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee and tea.
  • Fill and clean salt, pepper, sugar, cream, condiment, and napkin containers.
  • Write guests food orders on order slips, enter orders into computers for transmittal to kitchen staff.
  • Collect payments from customers.
  • Train new staff.
Education
Des Moines Area Community College Ankeny, IA Certified Nurses Aide : nursing, first year of psychology courses Jul 2004
Community Service
·MACA, CWAV
  March Against Child Abuse, Children Without A Voice
  April 2013 - ongoing
  Program Coordinator, March Lead.
  Local, peaceful, grassroots, nonprofit.
  Child abuse awareness worldwide.
  Encourage law makers to toughen penalties for crimes against children.
·Pee Wee/Kiddie Kicker Soccer, Coach, 2008-2010
Awards

·Dean's List, Summer 2004. Maintained a 4.0 grade point average. 

·WOW, June 2014.  Received more than ten guest wow reports in one month.

·WOW, July 2014. Received more than ten guest wow reports two months in a row.

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About this resume

Neighborhood expert FROM Hazel Green , Alabama RESUME

This is a resume for a Neighborhood expert in Hazel Green, Alabama with experience working for such companies as Applebees and Okoboji Grill. The grade for this resume is 0 and is one of hundreds of Neighborhood expert resumes available on our site for free. Use these resumes as templates to get help creating the best Neighborhood expert resume.

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School Attended
Des Moines Area Community College