California Coast Credit Union - Negative Share Collections Resume Example

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Amelia Cooper
XXXX XXX XXXXXX XX, San Diego, CA 92105

Seeking apprenticeship as an Aircraft Electrician (2892) with Naval Air Systems Command.

  • Automotive training
  • Mechanical troubleshooting and repairing
  • Computerized electrical experience 
  • Test and repair electrical equipments
  • Equipment maintenance
  • Machinery maintenance
  • Detailed oriented
  • Analytical
  • Customer support
  • Database management
  • Documentation
  • Credit analysis
  • KPI-Key performance indicator
  • Complex Problem solving
  • 16 years experience with Microsoft Office
  • Work with little to no supervision
Negative Share Collections Oct 2015Present California Coast Credit Union San Diego, CA
  • Communicate with members (Outbound & Inbound) in regards to their delinquent shares. Establish and follow up on payment arrangements to bring the account current.
  • To effectively collect on and manage negative share accounts.
  • Prevent additional losses by restricting account activity as necessary.
  • Identify potential fraudulent activity.
  • Maintain a productivity level consistent with those established for the department 
  • Maintain an "at standard" scorecard average of 85%.
  • Process charge off daily on each account that reaches 45 days in delinquency and monitor it through charge off Excel.
  • Utilize different systems such as Symittar, Ackelerant and Accurint for collections and skip tracing.
Repo Specialist & Collection Administrative Jul 2012Sep 2015 San Diego County Credit Union San Diego, CA
  • Works with members daily (Outbound or inbound) emphasize with their repossess vehicle(s) and try to build member relations & trust in order to make proper decisions whether a redemption or re-instatement is necessary.
  • Works with members daily (Outbound or Inbound) about their Bankruptcy discharge mortgages & Equity Line of credit and set up payment plans to avoid future foreclosure. 
  • Collect deficiencies on auto loans (establish with members on setting up payment plans, settlements
  • File for GAP and service contract refunds through various dealerships.
  • Handles direct credit report dispute.
  • Analyze and correct any errors through E-OSCARS and credit bureaus by updating Experian, TransUnion & Equifax.
  • Utilize different system such as SYMITTAR, ACKELERANT, ACCURINT, RDN (Recovery Data Base Network), Microsoft Outlook, KARPOWER, FDI and PACER (Public Access to Court Electronic Records).
  • Performer of the Month (September 2014) Direct Dispute Process, Efficiency Analyst for Credit Dispute Process, Bankruptcy Credit Reporting Clean Up Project-600 Accounts.
Loss Recovery II & Collections Apr 2009Jul 2012 California Coast Credit Union San Diego, CA
  • Communicate with members daily (Outbound or Inbound) and emphasize with their repossessed vehicles, delinquent mortgages, and Equity line of credit.
  • Establish ways to inspire member(s) with the importance of managing each of their delinquent loans.
  • Communicate with repossession vendors for repossession assignment updates and new leads.
  • Communicate with auction vendors for recons, floor pricing, dealer offers and repo affidavit.
  • Provide detailed report to management of the entire repossession process (Percentages of book value, percentages of sold amount).
  • Collect deficiencies on auto loans (Establish with members on setting up payments plans, settlements and payoffs).
  • Utilize different system such as SYMITTAR, ACKELERANT & ACCURINT for collections and credit reports (Experian & TransUnion).
Associates Degree : Business Administration Jan 2004 Mesa College San Diego, CA Business Administration
High School Diploma Jun 2000 Madison High School San Diego, CA

Automotive Technology training

Speak fluently in English and Tagalog.

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About this resume

Negative Share Collections FROM San Diego , California RESUME

This is a resume for a Negative Share Collections in San Diego, California with experience working for such companies as California Coast Credit Union and San Diego County Credit Union. The grade for this resume is 0 and is one of hundreds of Negative Share Collections resumes available on our site for free. Use these resumes as templates to get help creating the best Negative Share Collections resume.

School Attended
Mesa College