DUKE UNIVERSITY HEALTH SYSTEM - Navigation Specialist/Concierge/Patient Information Resume Example

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Layla Ross
XXXX XXXX XXXX XXXX , Durham , NC 27712 | (H) XXXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXX
Career Objective

To secure a full time position with a well established organization that offers challenge and opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills while utilizing the various skills I've gained over time. I will contribute to the company in the most effective manner by being a key role and an effective team player with unlimited loyalty and commitment.

Experience
Navigation Specialist/Concierge/Patient Information 09/2014 to Present
DUKE UNIVERSITY HEALTH SYSTEM Durham, NC

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Operate telephone switchboard to answer, screen, or forward calls, providing information, and taking messages.

Cashier/ Food Prep 12/2013 to 10/2014
Arby's Durham, NC

Greeted customers and consistently provided excellent customer service and heartfelt hospitality.

Kept dining room, bathrooms, trash etc. clean at all times. Demonstrated integrity and honesty while interacting with guest, team members, and managers, and operated the drive thru window and sales register quickly and efficiently.

Housekeeper 07/2012 to 06/2013
Durham Nursing and Rehab Center Durham, NC

Wiped down all surfaces that employees or residents came in contact with, cleaned bathrooms, floors,mirrors, handrails, and emptied trash.

Changed bed linens and collected soiled linens for cleaning.

Accepted accountability for all assigned building keys, master keys, and access cards and helped ensure the cleanliness of the facility all
while providing great customer service to the residents and employees.

Cashier/ RTW Lead 10/2010 to 06/2012
Buy Buy Baby Durham, NC

Greeted customers promptly.Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.Helped locate and obtain out-of-stock product based on customer requests.Asked open-ended questions to assess customer needs. Routinely answered customer questions regarding merchandise and pricing.

Education
Associate of Arts: University Transfer/BSN May 2016 Durham Technical Community College - Durham, NC
High School Diploma: Jun 2008 Northern High School - Durham, NC

People also search for

Navigation Specialist/Concierge/Patient Information

Durham ,North Carolina

Layla Ross

Companies Worked For:

DUKE UNIVERSITY HEALTH SYSTEM , Arby's

JobTitles Held:

Navigation Specialist/Concierge/Patient Information , Cashier/ Food Prep

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About this resume

Navigation Specialist/Concierge/Patient Information FROM Durham , North Carolina RESUME

This is a resume for a Navigation Specialist/Concierge/Patient Information in Durham, North Carolina with experience working for such companies as DUKE UNIVERSITY HEALTH SYSTEM and Arby's. The grade for this resume is A and is one of hundreds of Navigation Specialist/Concierge/Patient Information resumes available on our site for free. Use these resumes as templates to get help creating the best Navigation Specialist/Concierge/Patient Information resume.

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School Attended
Durham Technical Community College