Harris Teeter - Multi Department Manager Resume Example

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Christian Roberts
Professional Summary

Expert Logistics and Retail Manager with more than 17 years of experience in a fast-paced rigorous retail environment. Tenacious work ethic and passionate dedication to my responsibilities, my team and company. Salient organizational skills, firm understanding of the consumer supply and demand flow, and proactively works to optimize departments to run as productively as possible while reducing inefficiencies. Delivers the highest level of customer service to provide the best level of service possible.

  • Administration and Management Skills
  • Perceptive Customer Service Skills
  • Analytical, Strategic and Critical Analysis
  • Experienced Liaison between Internal, External and Corporate Entities
  • Adeptly Oversees all aspects of Process and Procedural Flow
  • Acute Judgment and Decision Making
  • Astute Time Management
Multi Department Manager Apr 2015Present Harris Teeter Washington, DC
  • Enforce safety, health, and security rules.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Helped reduce overall store shrinkage from $110,000 to $30,000
  • Efficiently manages the schedule for my teams to optimize coverage.
  • Liaison between departments and store manager.
  • Monitors stock/flow of products and responsible for orders to anticipate the demand for products.
  • Effectively controls orders and oversees stock in and stock out.
  • Proactively eliminates overstocked items to reduce loss of products.
  •  Expert organizer - Organizes the freezer/stock/back room to optimize flow.
  • Team player- fills in with any aspect of the department when needed to ensure optimization.
  • Takes on special projects as needed and see the project through successful completion.
  • Inventory - biannual inventory - all aspects of inventory include shortage reports.
  • Helped increase YTD sales over 70% from previous year. 
  • Successfully maintains inventory by checking merchandise to determine inventory levels by anticipating customer demand.
  • Prepares reports by collecting, analyzing, and summarizing information.
  • Leverages individual staff strengths, and creates developmental plans to prepare all level positions for future growth within the organization.
  • Plans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely manner.
  • Monitor inventory of products and ensure product availability and maintain control on same and place all purchase orders as per requirement.
  • Monitoring the sales floor regularly, providing direction to colleagues and assisting customers and identifying and/or resolving urgent issues.
Store Manager Nov 2012Mar 2015 Dollar Tree Portsmouth, NH
  • Responsible for all store functions including opening, closing, ordering, freight processing and all day-to-day store activities.
  • Protect and secure all company assets, including store cash.
  • Responsible for managing sales forecasting, work scheduling, payroll hours, and productivity.
  • Responsible for evaluating, recruiting, hiring, training, motivating and counseling of Dollar Tree associates.
  • Maintain a professional and friendly environment with customers, subordinates and supervisors.
  • Ensure that all Dollar Tree associates have completed required training guidelines while maintaining a favorable training environment.
  • Maintain standards of merchandising presentation and store signage to maximize sales.
  • Provide leadership and direction to associates as appropriate to include utilization of daily planner and index cards.
  • Adhere to all policies and procedures including safety guidelines.
  • Processing of all required reports, documents, and memos.
  • Implements all Store Support Center directives.
  • Proficient use of available tools and technology at the store level.
Frozen/Dairy Manager Jan 2011Jul 2012 Winn Dixie Stores Ft. Pierce, FL
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Enforce safety, health, and security rules.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Prepare and review orders brought in for delivery.
  • Manage inventory, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards.
  • Ensure the department is merchandised in accordance with the needs of the community; maintain shelf allocations to ensure the availability of products at all times.
  • Ensure the department is well maintained and meets or exceeds company standards for appearance.Supervise, train and develop team members in accordance with company policies and procedures.
  • Evaluate department conditions and operations to determine strengths and areas for improvement; reinforce strengths while developing and implementing improved practices and procedures.
  • Ensure company standards for safety, proper food handling practices, sanitation and productivity are maintained.Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
  • Responsible for scheduling department employees.
  • Ensure adherence to wage and hour policies and regulations.
Overnight Assistant Manager Jun 1996Dec 2010 WalMart Stores Ft. Pierce, FL
  • Interviewing, hiring and training Associates.
  • Planning, assigning and directing work.
  • Appraising performance.
  • Rewarding and coaching Associates.
  • Addressing complaints and resolving problems.
  • Direct compliance of Associates with established Company policies, procedures and standards such as safekeeping of Company funds and property, personnel and grievance practices.
  • Review operational records and reports for the store manager to project sales and to determine store profitability.
  • Co-ordinate sales and promotional activities for the store manager.
  • Teach others how to do a task by demonstrating and explaining how to do it and then observing the person performing the task.
  • Communicate and respond to the Customer's requests for information and/or service.
  • Move around the store to assess the overall presentation of merchandise and appearance of the store noting deficiencies for corrective action
Bachelor of Science : Criminal Justice St. Anselm College Manchester, NH

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About this resume

Multi Department Manager FROM Herndon , Virginia RESUME

This is a resume for a Multi Department Manager in Herndon, Virginia with experience working for such companies as Harris Teeter and Dollar Tree. The grade for this resume is 0 and is one of hundreds of Multi Department Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Multi Department Manager resume.

School Attended
St. Anselm College