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Bank Of America - Mortgage Loan Coordinator Resume Example

Penelope Perry
Professional Summary
Seeking a position in Personnel or Event Planning to support talent with professional development. To also grow my professional experience by making positive changes in organizations culture and improving professionalism to achieve business success.
  • Team Leadership
  • Team Development
  • Performance Management
  • Promote Professionalism
  • Relationship Building
  • Analytical & Critical Thinker
  • Train Staff and New Hires
  • Use and knowledge of applications: MS Office Suite, Outlook and Concur.
Bank of America Menlo Park, CA Mortgage Loan Coordinator Mar 2012Present
  • Effectively communicate with loan originator, borrower(s), management, underwriter and processors to ensure all parties are aware of loan status and outstanding requirements
  • Review and audit loan file to ensure accuracy, completeness and ensure any deficiencies / gaps are appropriately addressed prior to underwriting or closing
  • Accurately process loans in alignment with established metrics
  • Ensure all loans are processed in accordance with company, regulatory and investor guidelines
  • Organize and distribute marketing materials for loan originator
  • Review financial statements and ensure borrower has sufficient assets to close
Bank of America San Jose, CA Teller Operation Specialist Jan 2009Mar 2012
  • Trained and managed tellers to ensure customer transactions are processed accurately, cash box are balanced and exceptional customer service was provided to customers
  • Prepared work schedules and delegate specific tasks to team for efficient operation flow
  • Work with Branch Manager to develop action plans to increase customer service scores, quality referrals and sales
  • Organized monthly meetings and quarterly events to promote team building and culture development
  • Order supply of cash to meet daily needs and monitor bank vault balances to ensure accurancy 
Bank of America San Jose, CA Sales Service Specialist Jan 2008Jan 2009
  • Assist patrons with opening/closing accounts
  • Converse with patrons to ensure all their needs are addressed and resolved
  • Work with Branch Manager to ensure daily sales are met
Bank of America San Jose, CA Teller Jan 2006Jan 2008
  • Effectively converse with patrons by listening to their needs
  • Accurately process patrons transactions
  • Accurately balance currency, coin, and checks in cash box
  • Recommend products and services to patrons 
San Jose State University San Jose, CA Bachelor of Science: Human Resource Jun 2008
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This is a real resume for a Mortgage Loan Coordinator in San Jose, California with experience working for such companies as Bank Of America. This is one of the hundreds of Mortgage Loan Coordinator resumes available on our site for free. Use these resumes as templates to get help creating the best Mortgage Loan Coordinator resume.

Previous Companies:

  • Bank of America

Previous Job Positions:

  • Mortgage Loan Coordinator
  • Teller Operation Specialist
  • Sales Service Specialist
  • Teller


  • San Jose State University

Level of Education:

  • Bachelor of Science

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