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Greentree - Mortgage Collector Resume Example

Olivia Sanchez
XXXX XXXXXXXXXX XXX X
Watauga, TX 76148
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXX
Professional Summary

Goal-oriented customer service representative dedicated to customer satisfaction and meeting aggressive business goals. Driven, with a natural ability to establish a rapport with clients.

Skills
  • Strong customer relations
  • Top performer
  • Strong problem solver
  • Exceptional interpersonal skills
  • Energetic work attitude
  • Excellent communication skills
  • Courteous demeanor
  • Natural leader and team motivator
Experience
Mortgage Collector Jan 2014Present Greentree Irving, TX
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Work with customers to become current on home loans.
  • Devise payment arrangements to benefit the company and the client.
  • Develop customer relationships to leverage collecting ability.
  • Follow strict FDCPA rules.
Outside Sales Nov 2013Jan 2014 GEi Fort Worth, TX
  • Explained to customers how specific types of lighting will help promote their products or services in the most effective way possible.
  • Provided clients with estimates of the costs of products and services.
  • Scheduled and attended at least 15 appointments per week.
  • Planned and organized routes within the territory to maximize time in the field.
  • Maintained friendly and professional customer interactions.
Loan Service Representative Nov 2009Nov 2013 SFG Finance Arlington, TX
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Use of inbound and outbound phone contacts to effectively perform collections on delinquent portfolios.
  • Gather and verify customer information for tracking purposes; skip tracing.
  • Supervise customer payments and follow up on payment arrangements.
Loan Service Representative Jun 2007Nov 2009 Triad Financial North Richland Hills, TX
  • Use of inbound and outbound phone contacts to perform collections on delinquent accounts.
  • Accurately document, research, and resolve customer portfolios.
  • Stayed in the top 10 throughout employment for the amount of money collected monthly.
Store Manager Sep 1999Jun 2006 Subway North Richland Hills, TX
  • Responsible for overall operations and store management, training and supervision of subordinates, inventory and food order, daily and weekly accounting, analysis and balancing of all store control reports and electronic transmission, order entry, compliance evaluations, repair and maintenance notification, health and inspection evaluations.
  • Instruct staff on how to handle difficult and complicated sales.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Education
High School Diploma May 1999 Nimitz High Irving, TX
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Resume Details

This is a real resume for a Mortgage Collector in Watauga, Texas with experience working for such companies as Greentree, Gei, Sfg Finance. This is one of the hundreds of Mortgage Collector resumes available on our site for free. Use these resumes as templates to get help creating the best Mortgage Collector resume.

Previous Companies:

  • Greentree
  • GEi
  • SFG Finance

Previous Job Positions:

  • Mortgage Collector
  • Outside Sales
  • Loan Service Representative
  • Store Manager

Schools:

  • Nimitz High

Level of Education:

  • High School Diploma

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