Best Buy - Mobile Samsung Expert Resume Example

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Ella Peterson
XXX X XXXXX XX XXXX XX, Bronx,NY 10458
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Ph: XXXXX XXX XXXX
Professional Summary

Responsible, Bilingual Retail Sales Consultant proficient in technology and customer service. Passionate and motivated, with a drive for excellence. 5 years in retail and customer service positions.

Skills
  • Speaking
  • Sales and Marketing
  • Active Listening
  • Bilingual English and Spanish
  • Customer and Personal Service
  • Computers and Electronics
  • Proven leader
Experience
Mobile Samsung Expert: Apr 2014Present Best Buy: New York, NY
  • Explain and sell various types of wireless plans including Installment Billing for carriers such as ATT, Sprint, and Verizon based on customers' needs.
  • Execute tasks such as new activations, upgrades, and hardware swaps.
  • Maintain knowledge of latest Samsung products.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Apple Product Professional: Oct 2013Apr 2014 Best Buy: Bronx, NY
  • Maintain knowledge of latest Apple products.
  • Complete Apple Online Sales Training program earning the Apple Product Professional title.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Demonstrate use or operation of merchandise.
Data Entry | Customer Service: Aug 2006Nov 2010 S&T Auto Body: Bronx, NY
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Education
Bachelor of Science: Digital Arts and Design, Aug 2012 Full Sail University, Winter Park, FL

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About this resume

Mobile Samsung Expert FROM Bronx , New York RESUME

This is a resume for a Mobile Samsung Expert in Bronx, New York with experience working for such companies as Best Buy and Best Buy. The grade for this resume is 0 and is one of hundreds of Mobile Samsung Expert resumes available on our site for free. Use these resumes as templates to get help creating the best Mobile Samsung Expert resume.

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School Attended
Full Sail University