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Idaho Power Co - Meter Technician Resume Example

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Dylan Allen
  • XXXX X XXXX X, Filer, ID 83328
  • H: XXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented manager with 30 year background in customer and employee care. Core competencies include problem solving, task completion, and employee conflict solving as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Displayed a very strong safety record and belief.

Skills
  • Customer and Personal Service
  • Management of Personnel Resources
  • Time Management
  • Judgment and Decision Making
  • Public Safety and Security
  • Troubleshooting
Experience
Meter Technician, 11/1998 to Present
Idaho Power Co. Twin Falls, Id
  • Record meter readings and installation data on work orders, or field service orders, or enter data into laptop computers.
  • Record maintenance information, including test results, material usage, and repairs made.
  • Repair electric meters and components, such as transformers and relays, and replace metering devices, dial glasses, and faulty or incorrect wiring, using hand tools.
  • Record meter test results with other utilities including setting up of time and date of testing times.
  • Work with line crews and troubleman on installing and trouble shooting of metering and technical issues.
  • Work with designers on new installations questions.
  • Led the Ami substation commissioning and installation of new Ami meters.
  • Train when needed with troubleman, lineman and apprentices.
  • Work with CIS, CLRIS, Word and Excel daily.
Meter Specialist, 09/1996 to 11/1998
Idaho Power Co. Twin Falls, Id
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
    • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
    • Resolve delayed payment  issues with customers.
    • Coached new and current employees with changing equipment and new policies.

Deli Manager, 05/1985 to 02/1998
Pearsons IGA Grocery Kimberley, Id
  • Maintain food and equipment inventories, and keep inventory records.
  • Order and purchase equipment and supplies.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Accept payment from customers, and make change as necessary.
  • Communicate with customers regarding orders, comments, and complaints.
  • Communicated with vendors for special events.
  • Scheduled team members for work shifts.
  • Resolved personal issues.
Night Manager, 02/1989 to 06/1993
WinCo Twin Falls, Id
  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
  • Train staff members.
  • Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
  • Collect payments and record data pertaining to funds and expenditures.
  • Interview and hire applicants.
  • Balanced books from daily sales.
  • Led freight throwing crew, increased pieces thrown per night by 50%.
  • Resolved personnel disputes and issues.
  • Wrote work hour schedule.
  • Resolved customer issues on a daily basis.
  • Rescheduled crews when freight trucks ran behind schedule.
  • Reordered products for store shelves.

Education
High School Diploma: May 1987 Kimberley High School - Kimberley, Id
Additional Information
REFERENCES
Carey Darling
Foreman -Hailey Operation Center
208-309-2885
Cody Askew
Foreman Twin falls Operation Center
208-316-1067
Hank Williams
Substation Manager
208-316-1503
John Nicley
Field Service Leader (POC)
208-316-1555
Caleb Drake
Advantage Archery
208-308-0810
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Resume Details

This is a real resume for a Meter Technician in Filer, Idaho with experience working for such companies as Idaho Power Co, Pearsons Iga Grocery, Winco. This is one of the hundreds of Meter Technician resumes available on our site for free. Use these resumes as templates to get help creating the best Meter Technician resume.

Previous Companies:

  • Idaho Power Co
  • Pearsons IGA Grocery
  • WinCo

Previous Job Positions:

  • Meter Technician
  • Meter Specialist
  • Deli Manager
  • Night Manager

Schools:

  • Kimberley High School

Level of Education:

  • High School Diploma

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