JCPenney - Merchandise Ops Specialist Resume Example

Customize this Resume

Madison Rivera

XXXX XXXXX XXXXX XXX XXXXX X

Port Saint. Lucie, FL 34952

Ph: XXXXX XXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Hard working retail specialist who drives high sales in both slow and busy shifts. Flexibility and proactive with background in merchandise pricing and customer service. Maintains an orderly and neat store floor at all times.

Skills

Service Orientation
Customer and Personal Service

Coordination
Administration and Management

Judgment and Decision Making
Complex Problem Solving

Instructing
Sales and Marketing

Personnel and Human Resources
Clerical

Design

Experience

Merchandise Ops Specialist Aug 2014 －Present JCPenney Port Saint Lucie, FL

Responsible for timely and accurate promotional pricing, signing, and marketing of merchandise
Revises emergency and sale pricing reports; MIP, BOGO, Doorbuster, P2/P3.
Communicate to team leaders to drive results.

Service Specialist Jul 2013 －Aug 2014 JCPenney Port Saint Lucie, FL

Provides customer service in retail and home department.
Assists customers with purchases.
Maintains product presentations.
Participates in a learning environment to further expand knowledge in sales and customer support.

Service Specialist Nov 2012 －Apr 2013 JCPenney Port Saint Lucie, FL

Serviced customers of varying measurements in undergarment fitting.
Greets and assists customers through check out while informing of sales, latest trends, and developments.
Always keep the station clean and organize.
Displays Front End and Floor sales.

Book Specialist Dec 2007 －Feb 2008 Army Air Force Exchange Service Okinawa

Maintains a clean orderly workstation.
Stocks and orders books while cost conscious.
Stock hardware sections and designed front end sales.
Keeps other departments informed of developments affecting their functions.
Handles customer service through use of telephone, electronically, or face to face as soon as able.
Greets customers and inform them of sales.

Cashier Aug 2005 －Dec 2007 Army Air Force Exchange Service Okinawa

Handles monies and inputs their total transactions.
Maintains a clean orderly checkout areas to able to communicate and give service to the customer well.
Able to remain in a calm collective manner in high stress situations and to effectively communicates authority under difficult circumstances.
Greets Customers and inform them of sales.