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JCPenney - Merchandise Ops Specialist Resume Example

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Madison Rivera
Port Saint. Lucie, FL 34952
Professional Summary

Hard working retail specialist who drives high sales in both slow and busy shifts. Flexibility and proactive with background in merchandise pricing and customer service. Maintains an orderly and neat store floor at all times.

  • Service Orientation
  • Customer and Personal Service
  • Coordination
  • Administration and Management
  • Judgment and Decision Making
  • Complex Problem Solving
  • Instructing
  • Sales and Marketing
  • Personnel and Human Resources
  • Clerical
  • Design
Merchandise Ops Specialist Aug 2014Present JCPenney Port Saint Lucie, FL
  • Responsible for timely and accurate promotional pricing, signing, and marketing of merchandise
  • Revises emergency and sale pricing reports; MIP, BOGO, Doorbuster, P2/P3.
  • Communicate to team leaders to drive results.
Service Specialist Jul 2013Aug 2014 JCPenney Port Saint Lucie, FL
  • Provides customer service in retail and home department.
  • Assists customers with purchases.
  • Maintains product presentations.
  • Participates in a learning environment to further expand knowledge in sales and customer support.
Service Specialist Nov 2012Apr 2013 JCPenney Port Saint Lucie, FL
  • Serviced customers of varying measurements in undergarment fitting.
  • Greets and assists customers through check out while informing of  sales, latest trends, and developments.
  • Always keep the station clean and organize.
  • Displays Front End and Floor sales.
Book Specialist Dec 2007Feb 2008 Army Air Force Exchange Service Okinawa
  • Maintains a clean orderly workstation.
  • Stocks and orders books while cost conscious.
  • Stock hardware sections and designed front end sales.
  • Keeps other departments informed of developments affecting their functions.
  • Handles customer service through use of telephone, electronically, or face to face as soon as able.
  • Greets customers and inform them of sales.
Cashier Aug 2005Dec 2007 Army Air Force Exchange Service Okinawa
  • Handles monies and inputs their total transactions.
  • Maintains a clean orderly checkout areas to able to communicate and give service to the customer well.
  • Able to remain in a calm collective manner in high stress situations and to effectively communicates authority under difficult circumstances.
  • Greets Customers and inform them of sales.
Human Resources Office Assistant Sep 2004Mar 2005 Planet Hollywood Resort & Casino Las Vegas, NV
  • Inputs data and files documents.
  • Makes or receive phone calls, fax or emails.
  • Determine staffing requirements; interview, hire, and train new employees.
  • Always maintains a clean organized workstation to enhance.
  • performance.
  • Communicates with the staff by phone, electronically or face to face.
Guest Room Attendant Apr 2004Sep 2004 Planet Hollywood Resort & Casino Las Vegas, NV
  • Always made sure to have my 400 lbs.
  • Cart clean and organize and well stocked to enable.
  • To perform my duties quickly and effectively clean to customers satisfaction.
  • Responds quickly & concisely in oral and written communications.
Some College: Nursing Las Vegas, NV Community College of Southern Nevada
1) Employee Holiday Special Recognition Award December 22, 2006

2) Greeter Plaque February 16, 2007
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Resume Details

This is a real resume for a Merchandise Ops Specialist in Port Saint. Lucie, Florida with experience working for such companies as Jcpenney, Army Air Force Exchange Service, Planet Hollywood Resort & Casino. This is one of the hundreds of Merchandise Ops Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Merchandise Ops Specialist resume.

Previous Companies:

  • JCPenney
  • Army Air Force Exchange Service
  • Planet Hollywood Resort & Casino

Previous Job Positions:

  • Merchandise Ops Specialist
  • Service Specialist
  • Book Specialist
  • Cashier
  • Human Resources Office Assistant


  • Community College of Southern Nevada

Level of Education:

  • Some College

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