Search Resume Examples

Navy Federal - Member Service Representative Resume Example

Avery Ward

Driven, goal-oriented team player eager to apply human resource training towards launching a successful career with a progressive company that rewards initiative and superior performance with long-term opportunities for professional growth.
  • Customer and Personal Service
  • Mathematics
  • Active Listening
  • Computers and Electronics
  • Clerical
  • Speaking
  • Time Management
  • Active Learning
Member Service Representative 03/2014 to Present
Navy Federal Pensacola, FL
  • Provide information about transactions in checking and savings accts.
  • Assist with transfers between accounts
  • Processed bank wires and western unions
  • Take payments.
  • Provide customer service.
  • Prepare and verify cashier's checks.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
Administrative Support 09/2012 to Present
CQL Pensacola, FL
  • Assist supervisor with scheduling field staff
  • Pull reports together
  • Process and mail out certificates
  • Prepare award letters and governor letters
  • Update Facebook Status
Mortgage Processor 07/2013 to 10/2013
Navy Federal/Aerotek Pensacola, FL
  • Received/Reviewed mortgage loan applications 
  • Prepared loan disclosures required by Federal/State law (e.g., Good Faith Estimate, Truth-in-Lending, Mortgage Price Commitment)
  • Obtained documentation needed to complete the processing of the loan (e.g., evidence of employment, income and assets) 
  • Reviewed property appraisal report
  • Submit loan applications with recommendation for underwriting approval.
Patient Service Specialist 03/2008 to 01/2012
Select Physical Therapy Pensacola, FL
  • Patient registration into TherapySource software.
  • Verification of patient insurance to determine coverage for therapy.
  • Collect co-pays, co-insurance and applied to patient accounts.
  • Scheduling/rescheduling appointments.
Assistant Supervisor 02/2006 to 02/2008
American Fidelity Life Insurance Pensacola, FL
  • Input data for life insurance policies
  • Prepared insurance policies to be mailed to clients 
  • Calculated insurance premiums
  • Plan, schedule and monitor work of support personnel to assist supervisor.
  • Trained new hires
  • Maintained/Ordered supplies
Bachelor of Science: Business Admin - HR Management May 2012 Troy University -
Associates of Science: General Education May 2008 Troy University -
Love this resume?

Resume Details

This is a real resume for a Member Service Representative in Pensacola, Florida with experience working for such companies as Navy Federal, Cql, Aerotek. This is one of the hundreds of Member Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Member Service Representative resume.

Previous Companies:

  • Navy Federal
  • CQL
  • Aerotek

Previous Job Positions:

  • Member Service Representative
  • Administrative Support
  • Mortgage Processor
  • Patient Service Specialist
  • Assistant Supervisor


  • Troy University

Level of Education:

  • Bachelor of Science
  • Associates of Science

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Member Service Repre...

Shreveport, Louisiana

Companies Worked For:

Teleperformance USA, Capital One Bank, Payless Sho...

Member Services Repr...

Jacksonville, Florida

Companies Worked For:

ADT Security Services, AmeriHealth Caritas, Comcas...

Office and Administr...


Companies Worked For:

United staffing, Aderodamila ltd, TBD INTERNATIONA...

Administrative Suppo...

Jackson, Michigan

Companies Worked For:

John Gantons Countryside Retirement Community, Bri...

Sr Mortgage Processo...

Mason, Ohio

Companies Worked For:

1st National Bank, Metlife, Bank of America, Wells...

Mortgage Processor

Martin, Ohio

Companies Worked For:

PrimeLending A PlainsCapital Company, Resolute Ban...

Patient Service Spec...

Worcester, Massachusetts

Companies Worked For:

Reliant Medical Group, Chocolate Therapy, Friendly...

Assistant Supervisor...

Delco, North Carolina

Companies Worked For:

Hamilton Painting and Construction, Cvs, Scotchman...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!