Golden 1 Credit Union - Member Relationship Specialist Resume Example

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Aiden Jackson
XXXX XXXXXXXX XX , Elk Grove , CA 95758 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Member Relationship Specialist with eight year background in Banking/Sales and Service. Core competencies include hard working, quick learner, compliant and 10-key as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Service Orientation
  • Active Listening
  • Clerical
  • Time Management
  • Complex Problem Solving
  • Multitasking
  • Quick learner
  • 10-key
  • Compliance
  • Communication
  • Diligent worker
  • Team player
Experience
Member Relationship Specialist 05/2010 to Present
Golden 1 Credit Union Elk Grove, Ca
  • Actively listen for clues to uncover hidden needs for members and suggest solutions.
  • Profile member transactions while matching them against member's accounts.
  • Accurately and efficiently processing member transactions.
  • Actively utilize online forms.
  • Organize all birthday celebrations, potlucks, in-branch events.
  • Place and process all branch supply orders.
  • Inventory branch supplies.
  • Monitor and replace brochures based on revision dates.
  • Utilize Excel and Microsoft Word to complete tasks.
  • Remain up-to-date on compliance.
  • Input and process loan applications.
  • Open new accounts.
  • Utilize multiple resources to track sales results.
  • Assist with auditing and other operational tasks.
  • Assist peers with locating outages and correcting processing errors.
  • Handling and processing monetary transactions.
  • Completing opening and closing duties.
  • Providing tellers with check acceptance and withdrawal approvals.
  • Organizing and filing.
  • Proficiently utilizing Outlook to schedule appointments.
  • Completing member follow-ups.
  • Adhering to regulations and internal procedures to ensure compliance.
  • Design and implement morale boosting recognition program
  • Meet with tellers to deliver referral status updates and to coach
  • Wrapping up last year with sales results of 122% YTD
  • Received 1.97 on last review
Member Service Representative II 02/2008 to 03/2010
Golden 1 Credit Union Rancho Cordova, Ca
  • Processing member transactions
  • Opening and closing accounts
  • Adhering to regulations and procedures to ensure compliance.
  • Keeping up to date on required compliance
  • Processing monetary transactions
  • Completing required forms
  • Ordering branch supplies
  • Keeping store room organized
  • Searching out and offering financial solutions to members  
Member Service Representative I 10/2007 to 02/2008
Golden 1 Credit Union Rancho Cordova, Ca
  • Processing monetary transactions
  • Reviewing member transaction history for accuracy and security
  • Updating member records
  • Presenting documentation to receive approvals
  • Balancing cash drawer
  • Problem Solving
  • Providing financial solutions
  • Meeting and exceeding sales goals
Education
High School Diploma: Jun 2002 Laguna Creek High School - Elk Grove, Ca
Additional Information
Received multiple member compliment letters and E-Cards for internal recognition.
Letters of recommendation will be provided upon request.

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About this resume

Member Relationship Specialist FROM Elk Grove , California RESUME

This is a resume for a Member Relationship Specialist in Elk Grove, California with experience working for such companies as Golden 1 Credit Union and Golden 1 Credit Union. The grade for this resume is 0 and is one of hundreds of Member Relationship Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Member Relationship Specialist resume.

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School Attended
Laguna Creek High School