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Four Points Federal Credit Union - Member Relationship Specialist Resume Example

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Julian Phillips
Professional Summary

Accomplished and energetic professional with a solid history of achievement in Sales. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include retail merchandising, leadership and cash management.

  • Retail Merchandising
  • Store Planning & Design
  • Sales and Marketing
  • Judgment and Decision Making
  • Team Leadership
  • Management of Financial Resources
  • Customer and Personal Service
  • Inventory Control/Shrinkage
Member Relationship Specialist Mar 2015Present Four Points Federal Credit Union Omaha, NE
  • Secured over One million dollars in new loan funds in 2015
  • Market bank products to individuals and firms, promoting bank services that may meet customers' needs.
  • Handle customer complaints and take appropriate action to resolve them.
Family Permanency Specialist May 2014Mar 2015 Nebraska Families Collaborative Omaha, NE
  • Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes, to prevent more serious problems from developing.
  • Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
  • Monitor, evaluate, and record client progress with respect to treatment goals.
Administrative Assistant Jun 2013May 2014 KVC Behavioral HealthCare Omaha, NE
  • Developed detailed job position manual
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Plan, administer and control budgets for contracts, equipment and supplies.
Member Service Representative Nov 2010Jun 2013 Omaha Firefighters Credit Union Omaha, NE
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Assistant Sales Manager Aug 2009Nov 2010 Famous Footwear Papillion, NE
  • Mentor and coach employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Bachelor of Science: Behavioral Science Jun 2013 Bellevue University Bellevue, NE
Associate of Arts: Liberal Arts Nov 2011 Metropolitan Community College Omaha - South Omaha Campus Connector Bldg Omaha, NE
Bachelor of Science: Elementary Education University of Nebraska Omaha Omaha, NE Estimated Graduation Date May 2019
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Resume Details

This is a real resume for a Member Relationship Specialist in Papillion, Nebraska with experience working for such companies as Four Points Federal Credit Union, Nebraska Families Collaborative, Kvc Behavioral Healthcare. This is one of the hundreds of Member Relationship Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Member Relationship Specialist resume.

Previous Companies:

  • Four Points Federal Credit Union
  • Nebraska Families Collaborative
  • KVC Behavioral HealthCare

Previous Job Positions:

  • Member Relationship Specialist
  • Family Permanency Specialist
  • Administrative Assistant
  • Member Service Representative
  • Assistant Sales Manager


  • Bellevue University
  • Metropolitan Community College Omaha - South Omaha Campus Connector Bldg
  • University of Nebraska Omaha

Level of Education:

  • Bachelor of Science
  • Associate of Arts

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